Qualified · 4 months ago
Software Engineer, Full Stack - Tooling
Canada
Full-time
Remote
Entry, Mid Level
$160K/yr - $180K/yr
2+ years expQualified is the Agentic Marketing Platform for B2B companies, focusing on innovative solutions to enhance inbound pipeline efficiency. As a Software Engineer on the Product Team, you will develop internal tooling to support customer operations and lead projects from inception to deployment.
B2BChatbotGenerative AIMarketingMarketing AutomationMeeting Software
Responsibilities
Partner closely with Customer Success, Support, and Product teams to build innovative tools that help teams quickly diagnose and resolve customer issues
Create powerful problem-solving systems that transform how our teams identify root causes and implement solutions at scale
Own the end-to-end delivery of problem-solving features - from understanding pain points and bottlenecks to coding, testing, and deployment
Become a go-to technical resource for escalated customer issues, using your engineering skills to uncover root causes and build lasting solutions
Help scale our support infrastructure to handle increasing complexity while maintaining our high customer satisfaction standards
Qualification
Required
2+ years experience in Full Stack software development
Experience with programming languages such as Ruby on Rails, JavaScript, Python, or similar technologies
Understanding of object-oriented programming concepts and basic system architecture
Solid software engineering practices, including coding, testing, code reviews, and documentation
B.S. or higher in Computer Science (or equivalent work experience)
Strong problem-solving mindset with ability to think creatively about technical challenges and customer pain points
Excellent communication skills and ability to explain technical concepts clearly to non-technical team members
Quick learner, adept at adopting new tools and technologies as the job requires
Fearless in stepping outside your comfort zone to tackle various challenges as we rapidly grow our support capabilities
Preferred
Experience using LLMs (e.g., GPT, Claude, Gemini) programmatically for developing applications is a plus
Experience working with SQL and relational databases (PostgreSQL preferred)
Company
Qualified
Qualified is a B2B marketer that allows buyers and sales reps to connect through real-time website conversations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$163MKey Investors
Sapphire VenturesSalesforce VenturesNorwest
2025-12-17Acquired
2022-04-26Series C· $95M
2021-05-25Series B· $51M
Leadership Team
Kraig Swensrud
Founder & CEO
Gopal Patel
Founder & CTO
Recent News
2025-12-24
2025-12-20
2025-12-18
Company data provided by crunchbase