Operations Support (After-hours) jobs in United States
cer-icon
Apply on Employer Site
company-logo

RJ Logistics ยท 2 months ago

Operations Support (After-hours)

positionSouthfield, MI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

RJ Logistics is seeking a customer-focused After-hours Operations Support professional to join our growing team. This role involves managing shipment details, resolving issues, tracking freight, coordinating with carriers, and maintaining effective communication across shifts and with customers.

LogisticsTransportation

Responsibilities

Track and monitor shipment details to ensure accurate communication and timely updates
Call drivers and utilize tracking tools to monitor freight in transit
Resolve shipment issues promptly to maintain operational efficiency
Coordinate with carriers to confirm pickup and delivery schedules
Maintain clear and professional communication with customers, carriers, and internal teams across shifts
Accurately document and update shipment statuses in relevant systems
Support business continuity by providing reliable after-hours operational coverage support

Qualification

Logistics experienceCustomer service supportOrganizational skillsProblem-solving skillsInterpersonal skillsFlexibility

Required

Proven experience in logistics or customer service support roles
Strong organizational and administrative skills to manage multiple shipments and deadlines
Ability to identify issues with a focus on delivering positive solutions
Present well-developed interpersonal skills and service skills with the ability to always uphold professionalism
Be flexible - quickly adjust to new conditions, priorities, or challenges in a dynamic work environment

Company

RJ Logistics

twittertwittertwitter
company-logo
RJ Logistics provides customized transportation solutions.
dateFounded in 2008
location
Southfield, Michigan, USA
people-size51-200 employees
web-link
https://www.rjlogistics.com/

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Jay Frieden
Chief Operating Officer
linkedin

Recent News

RJ Logistics
RJ Logistics Receives Dana Diverse Supplier of the Year
2025-12-03
Mexico Business
Mexico Emerges as Latin America's High-Performance Computing Hub
2025-11-23
Mexico Business
RJ Logistics Adopts Rectangle Tracking to Enhance Visibility
2025-11-15
Company data provided by crunchbase