FUJIFILM Electronic Materials U.S.A., Inc. · 16 hours ago
IT Manager - M365/EUC
North Kingstown, RI
Full-time
Hybrid
Senior Level
7+ years expFUJIFILM Electronic Materials U.S.A., Inc. is a global business-to-business supplier in the semiconductor industry, focused on innovation and advanced materials. The IT Manager - M365/EUC will lead a team to ensure efficient end-user technology services and drive improvements while providing customer support across multiple sites.
ChemicalManufacturingSemiconductorSustainability
Responsibilities
Lead, coach, and develop a team of IT professionals
Oversee administration, optimization, and security of Microsoft 365 services
Manage the end-user computing environment, including desktops, laptops, mobile devices, peripherals, and collaboration tools
Ensure timely and effective resolution of escalated IT support issues, serving as the escalation point when necessary
Establish and enforce IT standards, polices, and best practices for end-user technologies and Microsoft 365
Partner with business leaders to understand needs, prioritize projects, and deliver technology solutions that enhance productivity
Manager hardware and software inventory, license compliance, and lifecycle planning
Support IT infrastructure initiatives in coordination with other IT leaders
Drive continuous improvement by identifying opportunities for automation, self-service, and user-training
Develop and monitor key metrics for IT service delivery, ensuring high levels of internal customer satisfaction
Contribute to IT budget planning and vendor management as it relates to end-user technologies and M365 services
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field required
7+ years of progressive IT experience with emphasis on Microsoft 365 and end-user support with at least 3 years in a supervisory or team lead role
Proven experience delivering Microsoft 365 assessments, migrations, and modernization projects
Strong technical expertise in Microsoft 365 ecosystem (Exchange Online, SharePoint, Teams, OneDrive, Intune, and related security/compliance features)
Knowledge of end-user computing environments, device management, and support best practices
Excellent troubleshooting, problem-solving, and decision-making skills
Ability to balance hands-on technical work with managerial oversight
Strong customer-service orientation with effective communication skills across technical and non-technical audiences
Demonstrated ability to manage multiple priorities and projects in a fast-paced environment
At least L2 level hands on knowledge in Active Directory services
This is a safety-sensitive position that requires candidates to successfully pass a post-offer drug screening prior to employment
Ability to adapt to workplace challenges, maintain professionalism, and manage responsibilities effectively
Capacity to clearly and professionally exchange ideas, interact respectfully with colleagues and customers, and foster positive workplace relationships
Ability to analyze information, follow verbal and written instructions, and make logical, sound decisions
Capability to understand and complete tasks as assigned and solve problems effectively
Competence in managing multiple priorities, maintaining accuracy, and staying focused despite potential workplace distractions
Preferred
Experience supporting multiple sites or distributed user bases a plus
Relevant certifications (e.g., Microsoft 365 Certified, Enterprise Administrator Expert, etc.) are a plus
Vendor management and budget planning skills a plus
Company
FUJIFILM Electronic Materials U.S.A., Inc.
FUJIFILM Electronic Materials develops and manages chemical formulations that power the most critical processes of semiconductor technology.
501-1000 employees
H1B Sponsorship
FUJIFILM Electronic Materials U.S.A., Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
2026-01-21
Morningstar.com
2026-01-16
2026-01-16
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