Massive Rocket | Global Braze & Snowflake Agency · 2 months ago
CRM Strategist
Massive Rocket is a high-growth agency focused on connecting digital marketing teams with product and engineering units. As a CRM Strategist, you will support the Principal CRM Strategist in developing and implementing CRM strategies, ensuring the delivery of actionable initiatives to achieve client objectives and ROI.
AnalyticsCRMData CenterSoftware
Responsibilities
Support the Principal CRM Strategist in developing and implementing CRM strategies for our clients
Assist in the creation of strategic plans and ensure their seamless handover to the execution team
Helping to achieve clients' KPIs and generate measurable ROI
Provide actionable initiatives that the execution team and CRM Consultants can deliver
Supporting the tracking and reporting of business objectives
Work closely with the Principal CRM Strategist to simplify complex frameworks into clear narratives
Translate recommendations into actionable plans
Participate in client sessions during the Delivery Sales Lifecycle
Helping to identify core challenges and contribute to data-driven marketing strategies
Aid in creating pitches that effectively tell a story using strategy, data, and insights
Conduct strategy sessions based on lifecycle stages, best practices, and key principles to drive client success
Qualification
Required
Minimum 6+ years of CRM experience, with 2 years in a CRM Strategy position in an agency, consultancy or a client-side
Strong skills in working with Braze, Salesforce Marketing Cloud or HubSpot
Experience presenting complex strategies, translating goals and insights into value propositions and connecting your strategy to achievable and coherent activation plans
Experience using data to evaluate effectiveness of customer communications and in using these results to plan future campaigns, regarding audience, next best actions, content and timing frequencies
In-depth knowledge of CRM and technologies, with expertise in CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot..etc
English at C1 level
A valid work visa is required — Massive Rocket does not provide sponsorship at this time
You may be asked to provide proof of identification, such as a passport, ID card, or utility bill (gas, water, electricity)
Two references may be requested — please be prepared to share names, relationship to you, and contact details (email and mobile)
Contractors only: Proof of incorporation and valid insurance coverage is required
Preferred
Experience in providing CRM consulting or advisory services to clients is a plus
Benefits
100% remote forever
Career progression paths and opportunities for promotion/advancement
Organised team events and outings
High-Velocity Growth
Culture That Cares
Global Team
Remote-First, Always
Clear Career Paths
Team Bonding
Company
Massive Rocket | Global Braze & Snowflake Agency
Massive Rocket is a global consultancy specializing in customer engagement, data, and CRM for enterprise brands.
Funding
Current Stage
Growth StageCompany data provided by crunchbase