Front Desk/ Reception Trainee (Internship) jobs in United States
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Hyatt · 1 month ago

Front Desk/ Reception Trainee (Internship)

Grand Hyatt Barcelona is offering a full-time internship opportunity designed for students to gain hands-on experience in the hotel reception industry. As a Reception Trainee, you will learn to deliver world-class service while being the first point of contact for guests, contributing to their overall experience at the hotel.

HospitalityInformation TechnologyTravel

Responsibilities

Deliver outstanding guest service by handling internal and external phone calls professionally, ensuring each interaction reflects our brand standards
Create meaningful first impressions, assisting with check-ins, check-outs, and guest inquiries with confidence, warmth, and attention to detail
Collaborate with other departments and partners to ensure smooth operations and exceptional guest satisfaction
Stay informed and proactive, keeping up to date with daily hotel services, local events, and guest preferences to provide relevant and helpful information at any moment

Qualification

Advanced EnglishAdvanced SpanishPassion for LearningGuest ServiceCollaboration

Required

Full-Time Commitment: This is a paid internship, Monday to Friday. Please note that housing is not included
Our internship programs require 6-month availability in Barcelona starting in December
Educational Collaboration: You must be able to sign a collaboration agreement with your school or study center
Work Authorization: You need to have legal authorization to work in Spain or your University must be approved for Internships in the EU
Relevant Career Path: Your studies should be related to the internship
Language Skills: Advanced English is a must and Advanced Spanish is highly valued
Passion for Learning: We seek individuals with a strong desire to learn and grow

Benefits

Enjoy complimentary meals in our Employee Cafeteria.
Participate in our festive, recreational, and training activities.
Benefit from guidance and support to help you thrive.
12 complementary nights at Hyatt Hotels after 90 days of service.

Company

Hyatt is a global hospitality company with widely recognized, industry leading brands and a tradition of innovation.

Funding

Current Stage
Public Company
Total Funding
$2.45B
2025-11-17Post Ipo Debt· $400M
2025-03-17Post Ipo Debt· $500M
2024-11-18Post Ipo Debt· $150M

Leadership Team

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Mark Hoplamazian
President & CEO
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Peter Sears
SVP Operations- North America
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Company data provided by crunchbase