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Room & Board · 4 months ago

National Sales Manager Business-to-Business (B2B) Commercial Markets

Golden Valley, MN

Full-time

Onsite

Senior Level

$135K/yr - $170K/yr

5+ years exp

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. They are seeking a National Sales Manager - Business-to-Business (B2B) Commercial Markets to lead their growing commercial segment, responsible for driving growth and delivering exceptional customer experiences. This role involves leading a national business development team and aligning strategy with execution to position Room & Board as a trusted expert in the commercial space.

FurnitureHome DecorRetail

Responsibilities

Lead and inspire a team of Regional Business Development Managers and the Business Customer Experience Manager and their team of project coordinators

Build strong relationships across remote and local teams, fostering collaboration and shared success

Develop and execute communication strategies that support remote and traveling staff

Create and implement strategic business plans and sales objectives tailored to commercial segments

Drive growth through data-informed decisions, leveraging analytics to understand customer behavior and identify opportunities

Partner with brand/marketing, PR, and product teams to influence assortment, lead times, and market presence

Ensure seamless service and operational excellence through the Project Coordinator team

Champion best-in-class customer experiences from initial contact through delivery and beyond

Represent Room & Board at industry events and tradeshows, strengthening client relationships and brand visibility

Lead business planning processes (sales, headcount, and expense management) and execute in a manner that is fiscally responsible

Advocate for CRM and business intelligence tool enhancements based on team needs and customer insights

Paint a compelling vision and activate sales strategies leveraging current tools and processes

Build strong internal partnerships to influence evolution while driving success within existing systems

Support and coach the team to adopt tools and systems for consistent, high-impact results

Lead quarterly business reviews and present productivity and staffing reports

Assess and optimize tradeshow and networking event strategies

Qualification

Sales LeadershipBusiness DevelopmentStrategic PlanningCustomer ExperienceData AnalysisTeam DevelopmentInfluencing SkillsOperational ExcellenceCommunication SkillsRelationship Building

Required

Possess a minimum of 5-7+ years of leading a multiple level leaders in a company division with proven sales growth, preferably in a startup environment

Prior experience leading a team selling into the hospitality, multi-family, senior living and/or workspace environments and/or the design and architect communities that serve them is preferred, but not required

As a leader, you bring a deep commitment to building relationships with peers and embrace your role as a leader of others

Aligned to our Guiding Principles with an understanding that your success is directly tied to the success of both your team and that of the broader partners

Strategic mindset with a hands-on approach to execution

Strong communication, relationship-building, and influencing skills

Passion for creating inclusive environments and extraordinary customer experiences

Availability to travel nationally 10-15% of the year

Ability to provide proof of identity and legal work authorization upon hire