PIERCE MORTUARY COLLEGES INC · 2 months ago
Financial Aid Representative
Pierce Mortuary Colleges Inc. is dedicated to providing quality education and financial aid support to its students. As a Financial Aid Representative, you will assist students and families in understanding and navigating financial aid options, while ensuring compliance with relevant regulations and providing exceptional customer service.
Higher Education
Responsibilities
Provide one-on-one financial aid counseling to students and families, offering guidance on completing financial aid applications, understanding eligibility criteria, and exploring available options
Conduct workshops and informational sessions to educate students and families about financial aid programs, including grants, loans, scholarships, and work-study opportunities
Assess financial aid applications, review supporting documentation, and determine eligibility for various financial aid programs based on federal, state, and institutional policies
Collaborate with academic advisors, admissions representatives, and other campus stakeholders to ensure seamless coordination of financial aid services and support
Manage scholarship programs, including application processes, selection committees, award disbursement, and compliance with donor requirements
Stay updated on changes to financial aid policies, regulations, and best practices, and communicate updates effectively to students and staff
Assist with financial aid appeals and special circumstances requests, providing guidance and advocacy for students facing unexpected financial challenges
Maintain accurate records and documentation related to financial aid transactions, communications, and student interactions
Participate in outreach efforts to recruit and retain students, promoting financial literacy and accessibility to higher education
Foster a welcoming and inclusive environment for students of diverse backgrounds, ensuring equitable access to financial aid resources and support services
Provide overall direction for interpretation and implementation of federal, state and institutional policies; and ensure that internal processing procedures are developed to meet regulatory guidelines and requirements
Update and prepare training materials and office procedures in accordance with regulatory changes. Timely completion and submission of all required federal and state applications and reports. Track student aid awards, and expenditures; direct the draw down and disbursement of federal, resources; report expenditures, reconcile annual fund balances, and direct refunds. Ensure exception-free financial aid audits and program reviews. Initiate controls to limit over-awards, over earnings, account adjustments, etc.; apply academic progress and certification criteria to disbursement and refund programs; utilize student records system to fully implement rules, forms, processes and reports
Performs miscellaneous job-related duties as assigned
Qualification
Required
Associates degree in a related field such as education, counseling, finance, or business administration
A minimum of 1 year experience in financial aid administration, student services, or higher education advising
Strong understanding of federal and state financial aid programs, regulations, and compliance requirements
Excellent communication skills, both verbal and written, with the ability to effectively engage with diverse populations
Strong interpersonal skills, attention to detail, and a passion for helping students achieve their educational goals
Detail-oriented with strong organizational and time management skills, capable of managing multiple priorities and deadlines
Empathetic and student-centered approach to advising, with a commitment to providing exceptional customer service
Proficiency in financial aid management software, databases, and Microsoft Office suite
Commitment to upholding ethical standards and confidentiality in handling sensitive financial information
Ability to work collaboratively in a team environment while also demonstrating initiative and autonomy
Knowledge of federal and state regulatory guidelines and requirements
Experience with need analysis, counseling and packaging financial aid
Ability to work under pressure to meet timelines and objectives, and deal effectively with a diverse student body
Company
PIERCE MORTUARY COLLEGES INC
PIERCE MORTUARY COLLEGES INC is a higher education company based out of 4722 BRONZE WAY, DALLAS, Texas, United States.