Wing Assistant · 2 months ago
CSR Bilingual Part Time
United States
Part-time
Remote
New Grad, Entry Level
$899/mo - $1,899/moWing Assistant is looking for a part-time Bilingual Customer Service Representative (CSR) to join their team. The role involves providing exceptional service to clients in both English and Spanish, ensuring effective communication and support.
CRMInternetSaaSSoftwareVirtual Assistant
Responsibilities
Conduct inbound and outbound phone calls to clients
Gather quote intake information using provided scripts
Send out welcome emails and texts to new clients
Utilize company tools and templates for effective communication
Qualification
Required
Bilingual in English and Spanish (reading, writing, and speaking)
Positive personality with an energetic and helpful attitude
Proficient in using internal phone systems and email communication
Preferred
Previous experience in customer service is preferred
Experience in the insurance industry
Ability to follow provided scripts and templates effectively
Strong communication skills and high-quality writing
Benefits
Flexible part-time hours, ideal for work-life balance.
Opportunity to work remotely from anywhere in Latin America.
Comprehensive training and onboarding provided.
Be part of a supportive and dynamic team culture.
Company
Wing Assistant
Wing Assistant is an Information technology company that provides CRM management, virtual assistance, and social media management services.
Founded in 2018
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.21MKey Investors
Surface VenturesSkyDeck Berkeley
2022-03-31Seed· $2.1M
2020-03-01Pre Seed· $0.1M
2019-08-23Non Equity Assistance
Leadership Team
Karan Kanwar
Co-Founder and Chief Executive Officer
M
Martin Gomez
Co-Founder
Recent News
Company data provided by crunchbase