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Legacy Health · 1 day ago

Senior Performance Excellence Coach

Portland, OR

Full-time

Hybrid

Senior Level

$51.36/hr - $76.53/hr

5+ years exp

Legacy Health is dedicated to improving life for patients, staff, and the community. The Senior Performance Excellence Coach will lead efforts to enhance service quality and employee engagement through coaching and mentoring, while supporting process improvements aligned with the organization’s objectives.

Hospital & Health Care

Responsibilities

Performance Excellence Coach works with Legacy leadership and cross functional teams to improve and help sustain service, quality, cost, safety and employee engagement outcomes

Within the teams, the PE Coach is responsible for supporting the high-priority system-wide initiatives, local process improvement efforts and transformation of leadership behaviors aligned with the mission, values, and objectives of the Performance Excellence organization and Legacy Health

Qualification

Lean methodologiesKaizen facilitationData analysisProject managementEmotional intelligenceCoachingLeadershipMentoringPresentation skillsCreativity

Required

Bachelor's degree

Minimum 5 years of experience practicing lean principles, methodology and A3 coaching in a lean organization

Hands-on experience with kaizen event facilitation, daily management systems and/or other process improvement and coaching methods with measurable results

Demonstrated knowledge and use of data analysis and statistical tools

Demonstrated skills in leadership, facilitation, coaching and mentoring frontline to mid-level leadership

Must enjoy analyzing and making sense of complex data

High degree of emotional intelligence with ability to connect with people and build strong relationships with a wide variety of different audiences with adaptive change management methods

Equally experienced with breakthrough thinking and innovation to help Legacy differentiate and streamline clinical, administrative and operational processes

Flexibility, openness, and an ability to modify and adapt plans as organizational needs change

Creativity and a passion for supporting exceptional, reliable patient outcomes as well as efficient and cost-effective processes in all parts of the organization

Excellent presentation skills

Personal attributes should include: ability to influence, enthusiasm, and inspiring leadership

Must be supportive and collaborate effectively with other functional and administrative areas such as information systems, supply chain, finance as well as operational areas where patient care occurs

Other duties as assigned