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BrowserStack · 4 months ago

Sr. Engineer - Customer Engineering

United States

Full-time

Remote

Senior Level

BrowserStack is the world's leading software testing platform that helps developers build bug-free software. As a Customer Engineer, you will serve as a trusted technical advisor for Fortune 500 companies, guiding them to create flawless digital experiences and providing innovative engineering solutions.

AndroidAppsiOS

Growth Opportunities

Responsibilities

Be the Architect: You will own the customer's technical evaluation from end-to-end, designing and leading engaging technical sessions that map their architecture and goals to our solutions

Solve and Demonstrate: You'll create and conduct comprehensive solution demonstrations that showcase the immense value of BrowserStack in their unique development workflow

Advise and Guide: Act as the primary technical advisor and architect for our prospects, leading everything from technical discovery and RFP responses to providing ongoing architectural guidance

Shape Our Product: You'll be the voice of the customer, capturing crucial feedback and market insights that you'll relay to our product teams to help steer the future of our platform

Qualification

Customer-facing technical roleModern programming languagesModern automation frameworksDevelopment toolsIDEsContinuous Integration toolsNetworkingSecurity protocolsHands-on consultingClient interactionDemo skillsSpeaking multiple languagesCommunication skills

Required

Experience in a customer-facing technical role, preferably in the B2B SaaS space, such as a Sales Engineer or Solutions Architect

A solid background in a technical discipline, such as a B.S. in Computer Science or equivalent practical experience

Deep familiarity with the modern Software Development Life Cycle (SDLC)

Hands-on experience with at least one modern programming language (like Java, C#, Python, or JavaScript)

Experience with modern automation frameworks (such as Selenium, Appium, Cypress, Playwright, or TestNG)

Familiarity with development tools and IDEs (like Git, IntelliJ IDEA, or Visual Studio)

Preferred

Hands-on consulting and client interaction with amazing demo skills

Continuous Integration (CI) tools like Jenkins, GitHub Actions, TeamCity, or Azure DevOps

A deeper understanding of networking and security protocols (e.g., TCP/IP, SSL, VPNs, or firewalls)

Speaking multiple languages: We are actively looking for German speaking candidates

Benefits

Remote-First Work Environment: We offer a remote-first environment that allows our people to work from anywhere in Ireland, supported by benefits for your home office setup, connectivity, and co-working spaces.

Unlimited Time Off: We trust you to manage your time. Our unlimited time off policy ensures you can rest, rejuvenate, and spend quality time with family and friends.

Fully Funded Health Plan: Comprehensive health and dental coverage for you and your family.

Equity Program: Be a true owner in our success through enrollment in the BrowserStack Equity program.