OKX · 2 months ago
Senior Operations Manager, Northeast Asia
United States
Full-time
Remote
Senior Level
6+ years expOKX is a leading crypto exchange committed to reshaping the future of finance through blockchain technology. The Senior Operations Manager will focus on market strategy, product optimization, and performance management to drive business growth in the Northeast Asian market.
AppsBitcoinBlockchainCryptocurrencyFinanceFinancial ServicesFinTechInformation TechnologyInternetWeb3
Responsibilities
Make data-driven strategies to achieve business KPI and execute them in a compliant and efficient manner. Optimize products and processes to ensure efficiency, scalability, cost-effectiveness and excellent user experience
Actively stay-on-top of the market, competitors and trends to identify and execute overall user acquisition, conversion and activation strategies, including but not limited to notification tools, landing pages and more
Gather optimization opportunities from various sources, identify those most impactful to the business KPIs, act as the Go-To-Market(GTM) expert of relevant new and existing features and products, develop effective GTM strategies with multiple stakeholders, and drive market performance
Establish key performance indicators (KPIs) to effectively monitor market performance, build dashboards, and identify strong opportunities to strategize and execute
Collaborate with product management, legal and compliance, and other internal stakeholders to drive efficient alignment and achieve business objectives. Collaborate with the BD and Product teams to support key channels with clear KPIs
Support the Operations Director with designing and driving overall regional strategies, key projects, operational performance, and innovations. Support the team with ruthless prioritisation to hit key targets within limited timeframe and mentorship to drive team growth
Qualification
Required
Bachelor's or Master's degree in a related field (e.g. statistics, business, marketing, communications)
6-8 years of growth strategy experience in e-commerce, social media, financial services, fintech, tech or related industries
Proven track record of proactively driving growth by breaking down northstars to clear strategies and deliverables
Experience with off-page content strategy, content localization, performance management of various ranking sites and media platforms, on-page optimization, link building, content and metadata optimization
Strong analytical skills with the ability to pull data, analyze with business acumen and deliver visualisation (e.g, Amplitude)
Excellent communicator and proficient in fast, succinct and clear research and report-writing
Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple projects concurrently
High level of ownership with interpersonal ability to drive collaboration, build alignment, and foster relationships with global, multi-level, cross-functional stakeholders
Ability to quickly pick up a high level of product understanding through self-driven learning
Passion to learn, share and succeed as a team
Fluent in English as a working language
Preferred
Familiarity of online platforms or e-commerce companies
Familiarity of regulatory frameworks and compliance requirements related to marketing in Northeast Asia
Direct or indirect people management experience
Benefits
Competitive total compensation package
L&D programs and education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Company
OKX
OKX is the second largest global crypto exchange by trading volume and a leading Web3 ecosystem.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
Giant NetworkCeyuan Ventures
2017-12-15Series B
2014-03-16Series A· $10M
Leadership Team
Gracie Lin
Singapore CEO
Hong Fang
President
Recent News
2026-01-22
2026-01-22
Crowdfund Insider
2026-01-22
Company data provided by crunchbase