Slice · 2 months ago
Customer Experience Representative
Pristina
Full-time
Onsite
New Grad, Entry LevelSlice is a mission-driven tech company empowering local pizzerias with technology and services. As a Customer Experience Representative, you will support restaurant partners by managing customer interactions and ensuring a seamless experience.
Food and BeverageRestaurantsSaaS
Responsibilities
Handle inbound calls
Process orders
Use internal systems to ensure accurate and timely order transmission to our partners
Exceed performance targets while providing exceptional service to a diverse range of customers
Qualification
Required
Strong verbal and written English communication skills
Proven experience working collaboratively in a team environment
Demonstrated problem-solving abilities
Proficiency with Microsoft Office and Google Workspace tools
Ability to remain calm and composed during high-pressure situations
Benefits
Comprehensive set of benefits
Company
Slice
Slice supports independent pizzerias with integrated technology, superior buying power, and a community of like-minded pizzeria owners
Founded in 2015
201-500 employees
Funding
Current Stage
Late StageTotal Funding
$125MKey Investors
Cross CreekKohlberg Kravis RobertsNotable Capital
2021-04-14Series D· $40M
2020-05-12Series C· $43M
2019-03-29Series B· $20M
Leadership Team
Ilir Sela
Founder, CEO
Loren Padelford
CRO
Recent News
2026-01-07
Business Standard India
2026-01-06
Company data provided by crunchbase