Petco · 2 months ago
Operations Leader
0270 - Sunnyvale, CA
Full-time
Onsite
Mid Level
$18.75/hr - $28.75/hrPetco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. As a Solutions Leader on Duty, you’ll ensure the efficient and effective operations of the Pet Care Center to meet the needs of guests and their pets, while leading the team to provide exceptional customer experiences.
Animal FeedNutritionPet
Responsibilities
Be a role model within our selling model and support guest interactions as needed
Have a strong interest in animal welfare
Complete and apply training programs to maintain a high level of expertise of their role
Coach partners around guest-centric programs such as nutrition standards, companion animal sales, seasonal promotions, and services to meet and exceed sales targets
Process register transactions in a way that creates a great experience for each guest
Supports the overall Omni Guest Experience for the Pet Care Center through execution as well as training and coaching partners to include: BOPUS, Loyalty Programs, Ship-from-store, and Endless Aisle
Functions as Leader on Duty for supporting for supporting Pet Care Center execution, training, communication and maintenance of company initiatives, pet care, legal compliance, policies, procedures, safety practices, and promotions
Supports the ongoing replenishment and brand standards in partnership with the operations team within the Pet Care Center
Promote a positive leadership culture of teamwork, inclusion, and collaboration
UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future
CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career
Qualification
Required
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store
In addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills
Benefits
Health and financial benefits
401K
Incentives
PTO
Company
Petco
Where the Pets Go. Celebrating 60 years of helping pets live their best life!
Founded in 1965
10001+ employees
H1B Sponsorship
Petco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (31)
2022 (27)
2021 (20)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Ron Coughlin
Chief Executive Officer
Larry Rutkowski
Executive Vice President / Chief Financial Officer
Recent News
2025-08-30
2024-05-08
2024-04-12
Company data provided by crunchbase