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SHI International Corp. · 3 days ago

ITAM Program and Business Transformation Consultant

Somerset, NJ

Full-time

Onsite

Entry, Mid Level

$70K/yr - $120K/yr

2+ years exp

SHI International Corp. is a leading global provider of IT solutions and services, dedicated to helping organizations transform through technology. The ITAM Program and Business Transformation Consultant will work closely with customers to align their IT Asset Management strategies with business goals, providing expert guidance on ITAM frameworks and tools.

HardwareInformation TechnologySoftware

Responsibilities

Lead customer workshops to align ITAM strategy with business transformation goals

Develop and build, as directed, new ITAM added value opportunities for our customers, for example delivering new state of the art ITAM related business alignment strategies

Facilitate maturity assessments and gap analyses across ITAM, ITSM, FinOps, and Cloud Governance

Develop transformation roadmaps and business cases for ITAM program evolution

Analyze customer environments to identify lifecycle process gaps and improvement opportunities

Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties

Recommend fit-for-purpose ITAM tools and integrations aligned to business outcomes

Deliver high-impact presentations to C-Level stakeholders on ITAM value realization

Contribute to the development of SHI’s ITAM Transformation Framework, methodologies, and toolkits

Author thought leadership content (whitepapers, blogs, presentations) to support customer education

Collaborate with internal teams to evolve SHI’s ITAM service offerings and delivery models

Support sales teams in positioning ITAM transformation services during pre-sales engagements

Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties

Help shape Statements of Work and define measurable outcomes for consulting Ensure all engagements are delivered with high quality, ethical standards, and customer satisfaction

Maintain awareness of ISO standards, ITIL, and emerging best practices in ITAM and transformation

Producing and presenting intermediate, analytical, and results that ensure projects are conducted and closed to the satisfaction of all parties

Qualification

ITAM StrategyITSM FrameworksCloud GovernanceFinancial OptimizationData VisualizationITIL KnowledgeCAD SoftwareProject ManagementCustomer ServiceCommunicationTeamworkCritical ThinkingTime ManagementAdaptability

Required

2 years' experience in an ITAM Governance Role

2 years ITAM Program design and implementation experience

1-2 years ITAM end user/practitioner experience

Vendor platform purchasing & deployment experience

IT ticketing software experience

Candidate will be expected to understand all aspects of the hardware and software lifecycle – from purchasing to deployment to decommissioning as well as the IT, finance, and other related disciplines with ITAM and ITSM processes