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Triumph · 2 days ago

Branch Manager

Durango, CO

Full-time

Onsite

Mid, Senior Level

$44K/yr - $63K/yr

5+ years exp

Triumph is a company passionate about making a difference in the lives of customers and communities. The Branch Manager is responsible for leading and managing a retail banking branch, ensuring sales and customer service goals are met while building and retaining a strong team.

BankingCommercial LendingFinancial ServicesPayments

Culture & Values

Responsibilities

Leads and directs all aspects of retail banking branch activities

Assists with the development and attainment of internal performance objectives

Evaluates staff’s work performance and provides feedback through consistent and ongoing coaching and communication; conducts effective performance appraisals and takes corrective action whenever necessary

Participates in decisions related to the selection, promotion, transfer, pay and discipline of assigned personnel. Schedules and supervises branch employees

Administers organization policies in a fair and equitable manner with regard to discipline, tardiness or absenteeism and fully documents all incidents and actions taken

Personally conducts or oversees training for new employees to ensure established procedures are clearly understood and followed

Serves as escalation point for customer issues and concerns and resolves it timely

Builds relationships with current customers to maintain goodwill while analyzing branch deposit reports

Builds productive & profitable relationships with existing customers and proactively seeks prospects

Represents the bank & actively participates in local community efforts. Actively promotes interest in the Bank wherever & whenever possible and grows networking opportunities

Ensures the completion of monthly operational activities and required checklists

Reviews audit results and performance reports. Conducts root cause analysis for areas requiring improvement and develops and implements solutions

Ensures daily balancing of vault and all branch cash

Ensures supply of money for branch’s needs based on business demand

Manages the security of the branch, including the issuance of keys and access to the Bank’s security alarm and vault area

Ensures that all front-line employees are able to conduct an effective presentation of the Bank’s products and services, and organizes coaching sessions to reinforce this behavior as well as customer service and cross-selling

Performs the duties of Personal Banker and Teller during periods of high volume

Orients employees to Bank policies and procedures, clearly communicating work duties and responsibilities

Maintains a positive and caring atmosphere for customers and employees consistent with TBK Bank’s mission and philosophy

Actively participates in local community efforts

Performs duties in compliance with applicable laws and regulations, including but not limited to the Bank Secrecy Act (BSA) and related anti-money laundering laws, and in accordance with the Bank’s Information Security Program

Completes required training within prescribed deadlines to develop an understanding of banking industry and banking regulations and job skills and continues professional development through training, seminars, certifications, and membership in professional associations, as applicable

Adheres to Triumph’s core values and ensures that staff’s performance is in line with the same

Performs other duties as assigned

Qualification

Retail banking experienceConsumer compliance knowledgeLeadership abilitiesMicrosoft Office proficiencyDetail orientationHigh energyResults drivenCommunication skillsOrganizational skillsSelf-motivation

Required

2 + years in a supervisory and/or managerial role required

3 + years in a retail banking environment required

Comprehensive knowledge of consumer compliance regulations, with an emphasis on CIP and account disclosures

Must possess utmost professional qualities, high energy, results driven, and self-motivation

Evidence of leadership abilities, a strong work ethic, detail orientation, and organizational skills

Solid knowledge of Microsoft Word, Excel, and Outlook

Excellent communication skills required, both written and verbal

Able to travel to various TBK Bank locations for training and to perform other duties as assigned

Benefits

Medical

Dental

Vision

Paid Time Off

401k

Company

Triumph

Triumph is a financial and technology company serving the transportation industry with pioneering payments, factoring, intelligence and banking solutions, powered by The Triumph Network.

Founded in 2010

Dallas, Texas, USA

1001-5000 employees