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Tanger · 22 hours ago

Facilities Manager - Kansas City at Legends

Kansas City, KS

Full-time

Onsite

Mid, Senior Level

3+ years exp

Tanger is a premier owner and operator of outlet and open-air centers, dedicated to creating shopping destinations that entertain and inspire communities. The Facilities Manager will be responsible for maintaining high standards of property management, ensuring effective communication with tenants and vendors, and overseeing maintenance operations to provide a safe and enjoyable shopping experience.

E-CommerceFashionLeisureLifestyle

Responsibilities

Develop and maintain productive and open lines of communication with Center Management, tenants, shoppers, and vendors

Visit, inspect and communicate with each store on a regular basis

Ensure housekeeping/landscaping standards are maintained and center management are pleased with appearance of the center

Update tenant directories and marketing signage as changes occur

Clean/change digital directory filters quarterly

Assist store management with any facility related problems by recommending vendors to assist tenants within store repairs. Notify Operations Director of store non-compliance

Develop programs to ensure operations duties are completed timely. Perform as a hands-on working manager, as well as train and supervise the Maintenance Technicians, whose major job functions are to assist with the following job tasks: snow removal, power washing, smaller painting projects, parking lot striping projects, HVAC filter replacement, light bulb and ballast replacement, trash porter, completing inspections/reports and other maintenance related job tasks

Oversee all contracted service vendors at the site

Develop effective employee training and team building programs in conjunction with the General Manager and Operations Director

Take an active role in weekly team meetings with management and staff

Assist Operations Director and People & Culture team on proper compliance with all HR policies

Understand the operation and maintenance of all systems (including but not limited to lighting controls, electrical, irrigation controls, fire suppression and alarms) and provide training to team on their use

Work closely with vendors, independent contractors such as janitorial, parking lot sweeper, snow removal vendor, vending machine vendors, trash removal company, landscaping, etc

Supervise all work completed on the property and approve quality of work performed

Ensure restrooms, common areas and grounds are maintained to Tanger’s high standards and provide additional training/guidance as required

Assist Operations Director in identifying short and long-term capital needs, compiling bids for repairs and capital expenditures

Reduce risk of accidents by monitoring property for safety violations and potential safety concerns

Ensure all tenants adhere to maintenance policies regarding HVAC equipment

Work closely to develop and maintain a positive working relationship with all the municipal building departments, code enforcement officers and inspectors

Identify areas of greater efficiency to help reduce costs while at the same time maintaining Tanger’s high standards of performance at the property

Work with Operations Director to submit contracts and RFPs by following Tanger’s Operations Policies to ensure successful completion of audits and to identify additional and new vendors to service the asset

Work closely with the Tanger Construction Department and Tenant Coordinator on all construction related projects, warranty items, and tenant construction issues to insure smooth and timely completion

Procure and monitor performance of vendors and independent contractors to ensure competency and efficient operation within budget, including general maintenance contactors, parking lot cleaner, snow removal, vending (soda and snack), trash removal and landscaping, etc

Participate in budget preparation and take corrective action to meet budget restraints

Aid Operations Director in maintaining and monitoring CAM budget on a regular and ongoing basis

Submit budget projections as required by policy

Utilize the purchase order system to ensure timely payment of vendors

Maintain the property to Tanger’s High Standards of Excellence to ensure a positive shopping experience for our customers while doing so within budget

Develop efficient and effective maintenance procedures for staff/contract employees

Develop ongoing training programs for efficient and effective cleaning and maintenance procedures

Maintain a preventative maintenance checklist for property repairs

Develop and maintain routine inspection and repair programs for major structural repairs such as roof systems, asphalt systems, sidewalks, etc

Monitor compliance of Landscaper and assist Operations Director in determining landscaping program

Monitor compliance and enforce Security/Safety Policies and Procedures to ensure a safe shopping and work environment

Assist Operations Director in review of Tanger security policies and procedures with contracted security and center staff

Monitor and maintain all fire suppression systems, fire alarm and burglar alarm systems as to be in compliance with all applicable codes and ordinances

In conjunction with GM & Operations Director work with local law enforcement agencies to develop effective relationships and cooperative partnerships

Provide support to Operations Director to maintain traffic control systems and procedures for safe and effective movement of vehicles and pedestrians throughout the center

Develop and maintain effective OSHA compliance programs to follow all applicable regulations

Understand and train staff on appropriate protocol to follow should an OSHA inspector arrive on property

Ensure compliance with all Tanger Hazard Prevention and risk mitigation policies and programs to provide a safe shopping and work environment

Qualification

Facilities managementHVAC systemsFire suppression systemsSupervisory experienceVendor managementTeam buildingSafety complianceRecord keepingCommunication skillsProblem identification