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Refugia Design/Build · 1 month ago

Field Operations Coordinator

Narberth, PA

Full-time

Onsite

Senior Level

6+ years exp

Refugia Design is an award-winning ecological landscape design-build and stewardship firm based in the Greater Philadelphia Area. The Field Operations Coordinator will manage project scheduling, strategic planning, and integration of landscape design-build projects while ensuring efficient execution and quality control.

Design Services

Responsibilities

Coordinates the field operations of multiple teams, crew members, and subcontractors, in collaboration with team managers to ensure dynamic day-to-day efficiency and responsiveness to weather, supplies, staff and subcontractor availability

Integrates short-term and long-term priorities into scheduling, preplanning and ongoing subcontractor engagement and coordination between design and field teams

Troubleshoots daily operational issues with managers and team leads to ensure proactive solutions

Inspects progress, monitors quality control, and provides follow-up for subcontractors to ensure company standards are being met

Coordinates with designers to ensure that subcontractors understand the project’s scope and schedule, and that they complete work in a manner that company standards are met

Source, vet and maintain successful subcontractor relationships that foster skill-sharing, communication and mutual growth

Support the creation of short and long term land management plans and co-facilitate their hand-off for projects maintained by subs and/or outside of the company service area

On more complex projects, serve as client’s primary contact regarding subcontractor related scheduling, project progress, expediting punchlists, project completion and hand-off (as appropriate)

Forecast short and long-term priorities, manage costs and maximize revenue goals via operational efficiencies across all field departments (Build, Install, Stewardship)

Plan for off-season and optimize billable goals while managing non-billable needs

Reviews project summaries and sequencing ahead to ensure project readiness across all teams, project completion within budget and client and company expectations are met

Acts as liaison between design team, build, team leads and sub contractors to identify and communicate project components requiring additional specification to ensure project meets budgeting and timeline expectations

Assist with install team documentation and scheduling of change orders to ensure each project meets company goals for profitability, timeliness and client satisfaction

Assist with stewardship team documentation and scheduling of plant guarantee and add-ons to ensure each project meets company goals for profitability, timeliness and client satisfaction

Qualification

Field operations leadershipLandscape design-buildProject managementBudget managementSubcontractor managementExcel proficiencyCustomer relationsDigital organizationSpanish speakingAttention to detail

Required

Proven track record in field operations leadership and project management within landscape design-build with a fast project turnover

Minimum 6 years experience managing installation and/or land management crews in multiple modalities (build/hardscape, grading, planting, invasives management, stormwater management)

Well organized, flexible, highly collaborative multi-tasker and problem solver

Proficiency in Excel, Word, Google Workspace, QuickBooks Online

Leads by example with a positive attitude and strong work ethic that motivates and reinforces company culture and expectations

Hands-on leadership is a must; the ideal candidate will have a strong practical background in landscape design, build sequencing and a proficiency in land management best practices

Proven ability to track budgets, manage payments and oversee financial aspects of subcontractor work

Ability to read and communicate landscape plans, follow designer direction and troubleshoot

Outstanding customer relations, with excellent written and verbal communication both in office and on-site

Strong digital organization skills

Excellent attention to detail and follow-through on quality control and company standards