Shopify · 5 months ago
Site Reliability Engineer
United States
Full-time
Remote
Mid, Senior LevelShopify is a company that empowers entrepreneurs and enterprises to reach their potential. They are seeking a Site Reliability Engineer to help build resilient systems and improve tools that support the platform's performance, impacting millions of merchants worldwide.
E-CommerceE-Commerce PlatformsEnterprise SoftwareSaaS
Responsibilities
Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems
Build and improve tools to keep our platform resilient and performant
Help define what Resiliency and Site Reliability Engineering means for Shopify
Directly impact production systems underpinning commerce for millions of merchants, who generate revenue for their livelihood, their families, and their employees, through the businesses they’ve built on our platform
Go on-call and respond to automated alerts and execute playbooks
Identify gaps in our processes and build or improve tools to support incident management
Develop production tooling and services to improve our platform’s resilience
Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems
Ensure we never fail for the same reason twice
Qualification
Required
Care deeply about what you do and about making commerce better for everyone
Excel by seeking professional and personal hypergrowth
Keep up with an unrelenting pace (the week, not the quarter)
Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
Bring critical thought and opinion
Use AI tools reflexively as part of your fundamental workflow
Embrace differences and disagreement to get shit done and move forward
Work digital-first for your daily work
Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems
Build and improve tools to keep our platform resilient and performant
Help define what Resiliency and Site Reliability Engineering means for Shopify
Directly impact production systems underpinning commerce for millions of merchants
Go on-call and respond to automated alerts and execute playbooks
Identify gaps in our processes and build or improve tools to support incident management
Develop production tooling and services to improve our platform's resilience
Clean up the noise in our signals, ensuring we can get an understanding of our platform and more efficiently debug problems
Ensure we never fail for the same reason twice
Be available, and on-call from 0800 UTC - 1500 UTC during on-call weeks
Company
Shopify
Shopify is a cloud-based, multi-channel commerce platform designed for small and medium-sized businesses.
Founded in 2004
10001+ employees
H1B Sponsorship
Shopify has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (37)
2023 (9)
2022 (84)
2021 (41)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$122.25MKey Investors
Bessemer Venture PartnersKlister Credit
2015-05-21IPO
2013-12-11Series C· $100M
2011-10-17Series B· $15M
Leadership Team
Tobias Lütke
CEO
Mikhail Parakhin
Chief Technology Officer
Recent News
2026-01-17
Company data provided by crunchbase