American Restoration · 1 month ago
Regional Sales Program Manager
American Restoration is a company focused on building strong referral partnerships through its Plumber Partner Program (P3). The Regional Sales Program Manager will lead the execution of P3, ensuring alignment with corporate strategy, driving workflows, and providing insights to enhance program success.
CommercialConstructionResidential
Responsibilities
Lead regional execution of the Plumber Partner Program (P3), ensuring brand-level adoption and alignment with corporate strategy
Drive standardization of workflows in Dash (CoreLogic) and Luxor CRM, ensuring data integrity and consistent revenue recognition
Partner with Brand Leaders, RVPs, and Operations to ensure compliance with program milestones (Date Received, Date Contacted, Inspection Scheduled, Work Authorization, etc.)
Provide insight and feedback to VP of Sales & Business Development and CRO on growth opportunities, referral drivers, and Ops execution levers
Assist with recruiting, onboarding, and developing PPP Sales Reps / Plumber Managers within assigned brands
Provide ongoing training, ride-alongs, and coaching, reinforcing value-based selling, WIIFM, active listening, and objection handling
Build culture by design: celebrate wins (referrals, inspections, jobs secured) through weekly scoreboards, team huddles, and incentive programs (SPIFFs, contests, etc.)
Ensure sales reps consistently move toward achieving 60 referrals per month
Collaborate with Brand Operations Leaders and Office Managers to ensure invoicing SOPs, file compliance, and Free Dry-Outs are properly tracked
Partner with Ops on execution of Mitigation Ops Scorecards and P3 Ops Scorecards to monitor program health
Support coordination between Sales & Ops during homeowner handoffs at milestones, strengthening the customer experience and plumber trust
Own delivery of regional referral goals and sales rep performance
Work with Finance/Controllers to ensure accurate sales rep commission payments tied to proper data entry
Track and report referral growth, month-over-month performance, and ROI metrics (Revenue, EBITDA, Mit Gross Margins)
Provide proactive recommendations on strategic levers to improve referrals and Ops KPIs
Ensure deployment and proper use of PPP Marketing Collateral (Plumber Boxes, banners, table runners, stickers, swag)
Partner with Marketing (HQ and Brand level) to manage brand-specific assets and Wave launches
Reinforce PPP messaging with plumbers, leveraging the 1-2-3 value steps: Call us from the property → We secure the job → You get paid
Serve as the face of P3 regionally, inspiring trust and alignment with plumbers, homeowners, and internal teams
Promote a celebratory, high-energy culture through 1 on 1s, team chats, scoreboard celebrations, and brand engagement
Play a lead role in training seminars (Sales & Ops), panels, and ongoing program education
Qualification
Required
5–10 years of Sales Leadership experience, ideally in restoration, home services, or related B2B/B2C industries
Proven success in field sales management, referral partnerships, or program deployment
Strong operational acumen with ability to partner across Sales, Ops, and Finance to deliver measurable results
Data-driven leader: able to manage KPIs, dashboards, and scorecards to drive accountability
Strong communicator with experience influencing executive, regional, and field levels
High-energy, motivational leadership style aligned with P3's culture by design principles
Proficiency with CRM systems (Luxor), workflow platforms (Dash/CoreLogic), and Microsoft Office/Excel
Benefits
Full benefits package (health, dental, vision, 401k)
Competitive base salary + performance bonus structure tied to regional P3 KPIs
Company
American Restoration
American Restoration offers residential and commercial property mitigation and restoration services.