aiLegal · 2 months ago
Operation Director, Immigration Legal Services
Atlanta, GA
Full-time
Hybrid
Director/Executive
$90K/yr - $120K/yr
7+ years expaiLegal is an immigration law firm powered by AI technology with a strong reputation for delivering excellence, efficiency, and client-centric service. The Operations Director will lead and optimize the firm’s operational infrastructure, ensuring seamless coordination of internal performance review, employee benefits, vendor management, and compliance.
CollaborationDocument ManagementDocument PreparationKnowledge ManagementLegalLegal TechSaaSSoftware
Responsibilities
Directly supervise the recruiter and bookkeeper, providing coaching, performance reviews, and accountability
Foster a culture of accountability, operational excellence, and collaboration across staff
Develop and enforce policies for organizing, storing, and securing all firm records (physical and digital)
Oversee Office Manager in maintaining filing systems, archives, and retrieval protocols
Manage relationship with external CPA, ensuring timely AP/AR processing, reconciliations, and reporting
Review and validate financial reports for accuracy and completeness
Ensure billing, collections, and vendor payments are tracked and escalated if delayed
Coordinate with CPA for audits, tax filings, and compliance reporting
Oversee employee performance review process and documentation
Supervise administration of benefits and ensure compliance with employment laws
Work with leadership on training, onboarding, and staff engagement initiatives
Ensure compliance with federal, state, and local regulation for employment, licenses, insurance, and etc
Oversee vendor agreements and risk protocols to minimize exposure
Draft, update, and enforce Standard Operating Procedures (SOPs) across all firm functions
Identify and implement process improvement and technology solutions
Ensure timely delivery of operational reports in Finance, HR, Firm Performance
Supervise Office Manager on vendor management, facilities, IT, and office operations
Negotiate and evaluate vendor contracts
Ensure both in-office and remote staff receive the operational support needed
Qualification
Required
Bachelor's degree in Business Administration, Operations Management, or related field
7+ years in operations/management, preferably in law or professional services
Proven success supervising staff and managing external contractors/vendors
Strong knowledge of HR, AP/AR oversight, compliance and vendor negotiations
Excellent leadership, communication, and project management skills
Tech-savvy, proficient in accounting system, and productivity tools, such as Jira, Confluence
Preferred
MBA is a plus
Benefits
Health, dental, and retirement benefits
Paid time-off and flexible work arrangements
Company
aiLegal
aiLegal is a collaborative legal drafting platform that develops web applications to scale complex legal work for lawyers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.6M2020-04-05Seed· $0.6M
Leadership Team
Lucy Lu
CEO and Founder
Recent News
2025-04-10
Company data provided by crunchbase