Digital Community Manager jobs in United States
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Shopify · 2 months ago

Digital Community Manager

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date6+ years exp

Shopify is a company that empowers entrepreneurs to scale their potential. They are seeking a Digital Community Manager to create and scale initiatives that drive business outcomes within the Shopify community, focusing on engagement and retention.

E-CommerceE-Commerce PlatformsEnterprise SoftwareSaaS
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H1B Sponsor Likelynote

Responsibilities

Own community channels & digital programming
Define what makes Shopify’s community unique and valuable for various audiences
Design a growth plan that connects community members interests & motivations with company goals
Create content & programming that fuels connection between members and Shopify
Facilitate product feedback loops that build trust & equip members with tools that turn fans into advocates
Scale operations & partnerships
Own and drive operational infrastructure for digital channels (e.g. email, landing pages, partner networks, etc.)
Collaborate cross-functionally, partnering with internal teams to curate need-to-know info, relevant resources & educational content, creating tracks that deepen member engagement
Manage a pipeline of CRM-related experiments to continuously improve key metrics
Measure KPIs, including community health and advocacy, that activate new members & engage existing members

Qualification

Community-focused marketingCampaign managementData analysisEmail marketingSocial media marketingPaid media managementContent creationA/B testingData visualizationAutomation platformsCRM managementCross-functional collaboration

Required

6+ years experience in a high-growth environment, in community-focused marketing roles
Experience managing campaigns and content across a variety of channels such as email, social, paid media, and community platforms (eg. Reddit, Discord)
A high-agency operator with demonstrated ability to build programs from zero to 1, blending curiosity with creativity
Experience working with datasets, running A/B tests, delivering actionable insights, fluency with ads managers, data visualization tools and automation platforms

Company

Shopify

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Glassdoor3.4
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Shopify is a cloud-based, multi-channel commerce platform designed for small and medium-sized businesses.
dateFounded in 2004
location
Ottawa, Ontario, CAN
people-size10001+ employees
web-link
https://www.shopify.com

H1B Sponsorship

Shopify has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (37)
2023 (9)
2022 (84)
2021 (41)
2020 (13)

Funding

Current Stage
Public Company
Total Funding
$122.25M
Key Investors
Bessemer Venture PartnersKlister Credit
2015-05-21IPO
2013-12-11Series C· $100M
2011-10-17Series B· $15M

Leadership Team

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Tobias Lütke
CEO
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Mikhail Parakhin
Chief Technology Officer
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Recent News

Digiday
Walmart says ‘open partnerships’ are central to its AI strategy, while Amazon goes it alone
2026-01-16
The New Stack
Shopify, Walmart Endorse Google’s New Open Commerce Protocol
2026-01-16
BetaKit
Shopify leans into agentic commerce with Google and Microsoft deals
2026-01-16
Company data provided by crunchbase