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CSG · 3 months ago

Global Compensation Business Partner (CALA Experience)

United States

Full-time

Remote

Senior Level

5+ years exp

CSG is a company that empowers organizations to enhance customer experiences. The Global Compensation Business Partner will be responsible for shaping and delivering compensation programs, advising business leaders on compensation practices, and ensuring competitive and fair pay practices across CALA countries.

Business DevelopmentBusiness Process Automation (BPA)SaaSSoftware

Culture & Values

Responsibilities

Serve as the compensation subject matter expert for assigned global business units and for CALA countries including Mexico, Brazil, Colombia, and others

Contribute to global compensation initiatives and projects

Participate in the design and maintenance of compensation structures, salary bands, and job architecture in alignment with the company’s global frameworks and local market realities

Partner with Talent Acquisition to build competitive and equitable offers in a fast-moving, technical hiring environment

Support the global compensation cycle (merit, bonus, promotions), ensuring an efficient process and seamless experience for managers and employees

Provide compensation modeling and guidance in high-inflation or volatile economies

Assist in pay equity reviews and help implement transparency strategies in line with evolving global expectations and local regulations

Educate and upskill HRBPs and business leaders on compensation principles, trends, and governance

Qualification

Compensation expertiseCALA market knowledgeAdvanced Excel skillsCompensation tools familiarityProject management skillsAnalytical skillsCollaboration skillsCommunication skills

Required

Bachelor's degree in HR, Business, Finance, Economics, or related discipline

5 years of compensation experience, including at least 3 years supporting CALA countries in a tech or high-growth global environment

Strong working knowledge of compensation practices and legal frameworks in CALA markets (e.g., statutory bonuses, allowances, salary caps, inflation indexing)

Highly collaborative and able to build trusted relationships across HR, Finance, Legal, and with business leaders of various levels

Advanced Excel skills; comfortable building and explaining detailed comp models

Familiarity with compensation tools and survey platforms (e.g., Aon/Radford, Mercer/Comptryx, WTW)

Project management skills and the ability to balance competing and rapidly changing priorities

Ability to read, write, speak and understand the English language in a business environment