Varney Agency ยท 1 month ago
Training and Development Coordinator
Varney Agency is a Maine-based insurance business offering bespoke risk solutions across North America. They are seeking a Training and Development Coordinator to lead onboarding and professional development for their insurance service teams, focusing on instructional design and creating engaging learning experiences.
Financial ServicesInsurance
Responsibilities
Deliver structured onboarding for new insurance service representatives
Design and maintain training programs for personal and commercial lines
Provide hands-on instruction for client account servicing and carrier platform navigation
Develop training materials, job aids, and SOPs aligned with agency workflows
Monitor trainee progress through feedback and performance assessments
Collaborate with leaders and subject matter experts to keep content current
Promote continuous learning through education sessions and cross-training
Partner with external resources to enhance curricula
Travel regularly to Varney offices for in-person training (day trips and occasional overnight stays)
Qualification
Required
Experience Training & Development required 3+ years
Prior experience in P&C product sales or service; both Commercial and Personal lines
Strong communication and coaching skills
Ability to adapt to different learning styles and use varied instructional methods
Proficiency with Applied EPIC client management system and carrier platforms
Excellent organizational and time management skills
Ability to travel throughout Maine and occasionally to New York and New Jersey
Extended computer and phone use
Ability to sit or stand for long periods
Comfortable working under pressure in a fast-paced environment