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SecurityScorecard · 1 month ago

Senior or Principal Product Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$150K/yr - $240K/yr

3+ years exp

SecurityScorecard is the global leader in cybersecurity ratings, providing solutions for third-party risk management. The Senior or Principal Product Manager will own and scale the MAX Service Delivery Platform, focusing on enhancing practitioner efficiency, partner enablement, and delivering clear ROI for customers.

Cyber SecurityRisk ManagementSecuritySoftware

No H1B

Responsibilities

Develop and execute the roadmap for the practitioner workstation, focusing on automating and scaling key service delivery workflows (e.g., cross-customer risk triage, vendor escalation, and remediation tracking)

Deeply map the end-to-end managed service lifecycle, translating manual, off-platform practitioner tasks (spreadsheets, emails) into scalable, in-platform features

Own the core platform capabilities for our partners, including multi-tenant management, configurable workflows, and partner-centric controls

Design and own the end-customer 'client portal' experience, ensuring it delivers consolidated visibility and clear, analyst-driven recommendations

Build the compelling dashboards, analytics, and reports that quantify the value (ROI) of the managed service, focusing on risk reduction and practitioner activity

Serve as the primary product partner for our internal delivery teams and our external service partners, working with them to co-develop, validate, and productize solutions to their most critical delivery blockers

Engage with end-customers to understand their TPRM and GRC program needs, translating them into requirements for both the practitioner and the customer-facing solution

Collaborate with Product Marketing and Sales to develop collateral, sales motions, and a 'co-delivery' model for our partners

Conduct market analysis to stay ahead of emerging TPRM, GRC, and managed service trends

Develop a deep understanding of practitioner engagement, engineering constraints, and system limitations to make informed trade-offs

Continuously improve platform scalability, reliability, and security, leveraging insights from customer feedback and performance data

Qualification

Product ManagementThird-Party Risk ManagementGRC WorkflowsWorkflow AutomationMetrics-driven MindsetCustomer-first ApproachCross-functional Collaboration

Required

3+ years (or 5-7+ for Principal) of Product Management experience

Experience in, or building products for, a managed service environment. This could include working as a consultant, a professional services team member, a GRC/TPRM analyst, or as a PM for a services-oriented product

Deep, demonstrable understanding of Third-Party Risk Management (TPRM), GRC, or cybersecurity operations workflows. You must be able to speak the language of our practitioner users

Proven experience building products for multiple, distinct user personas (e.g., an expert 'practitioner' who needs efficiency and an executive 'end-customer' who needs ROI)

Metrics-driven mindset, with experience developing OKRs/KPIs for practitioner efficiency, service scalability, and customer value realization