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Accelerant · 2 months ago

Membership Relationship Director (Ireland)

United States

Full-time

Remote

Lead/Staff

Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. The Member Relationship Director will play a pivotal role in shaping the success of Accelerant’s MGA partnerships, acting as a trusted advisor and ensuring partnership success through strategic relationship management and collaboration across multiple teams.

AnalyticsInsuranceInsurTech

Comp. & Benefits

Responsibilities

Act as the strategic advisor and relationship lead for your assigned Member portfolio ensuring partnership success and alignment with Accelerant’s long-term goals

Identify opportunities for portfolio growth, product expansion and improved performance

Use data-driven insight to help Members optimise underwriting, pricing and loss results

Lead the onboarding of new prospective Members — from due diligence and internal approvals to post-launch integration

Build and coordinate cross-functional onboarding teams, set clear milestones and ensure a smooth transition into live trading

Embed a high-quality and consistent experience that reflects Accelerant’s values and standards

Partner with Underwriting, Actuarial, Claims, Operations, Reinsurance, and Product & Technology teams to deliver joined-up Member support

Use Accelerant’s Analytics Platform to extract insights, monitor performance, and inform data-led decisions

Feed continuous improvement ideas into the Analytics Platform development

Oversee the commercial and operational health of each Member relationship, ensuring economic viability and sustainable growth

Lead commercial negotiations and manage renewal terms

Produce and present performance reports and insight summaries for internal and external stakeholders

Utilise the Accelerant Risk Exchange (“ARX”) to help deliver the right capacity, limits and underwriting authority for your Member portfolio

Support third-party audits and oversee resolution of post-audit actions

Stay abreast of market and regulatory developments (FCA, PRA, NBB, Lloyd’s, etc.) and ensure adherence to Accelerant’s standards

Promote a culture of professionalism, integrity, and accountability in all interactions

Qualification

MGA relationship managementInsurance market knowledgeData-driven decision makingCross-functional project leadershipMicrosoft Office proficiencyCollaborative problem solvingWrittenOther European languagesOperational disciplineSpoken EnglishCommunicationStrategic thinkingSelf-motivation

Required

Strong relationship leader who inspires trust and partnership at senior levels

Strategic thinker with commercial instincts and operational discipline

Excellent communicator — articulate, persuasive and comfortable engaging with C-suite stakeholders

Data-driven mindset with the ability to turn analysis into actionable insight

Highly self-motivated and able to work autonomously within a geographically dispersed team

Collaborative problem solver who enjoys connecting teams and driving results

Proven experience managing MGA or delegated authority relationships

Deep understanding of the insurance market and regulatory landscape

Experience leading cross-functional projects and influencing senior stakeholders

Familiarity with insurance analytics platforms and performance data

High proficiency in Microsoft Office and modern collaboration tools

Track record of identifying and implementing process or performance improvements

Excellent written and spoken English

Preferred

University degree preferred; ACII qualification (or progress toward it) desirable

Other European languages are an advantage

Benefits

Work-life balance: We believe that taking time to rest and recharge makes us all better. That’s why we offer flexible time off and encourage our team to take the time they need to prioritize their health and well-being.

Health and wellness: We offer high-quality health, dental, and other benefits to ensure our team members have access to the care they need.

Remote work: Work where you’re most productive and fulfilled. This position is open to remote candidates across Ireland who have the flexibility to work with our teams distributed across Europe and North America. Most cross-team collaboration happens in the mornings of the Eastern Time Zone.

Travel: We value face-to-face connections and believe that in-person interactions can enhance collaboration and build stronger relationships. Travel could be a small part of your role, with opportunities to connect with your team and our members in person.