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GitLab · 1 month ago

Senior Manager, Solution Architect Quote-to-Cash

United States

Full-time

Remote

Senior Level, Lead/Staff, Director/Executive

$128K/yr - $274K/yr

10+ years exp

GitLab is an open-core software company that develops a comprehensive AI-powered DevSecOps Platform. They are seeking a Senior Manager, Solution Architect to lead Quote to Cash transformation initiatives, focusing on designing and optimizing CPQ and Quote to Cash ecosystems to enhance revenue efficiency and scalability.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Design and implement end-to-end Quote-to-Cash solutions for enterprise B2B SaaS, with primary focus on CPQ (Zuora CPQ preferred) integration with Salesforce and downstream systems

Lead Quote to Cash transformation initiatives, driving process reengineering and system modernization efforts

Serve as the CPQ subject matter expert, optimizing product catalog, pricing models (including usage-based models), quoting workflows, and approval processes

Manage and mentor a team of 3-5 engineers and analysts

Define and track KPIs for Quote-to-Cash efficiency, including quote cycle time, approval velocity, order accuracy, and system performance

Leverage Salesforce expertise to ensure seamless integration between CPQ, CRM, and other enterprise systems

Partner with Sales, Finance, Legal, and Operations teams to understand business requirements and translate them into technical solutions

Identify and implement process improvements across the Quote to Cash lifecycle, from opportunity management through order fulfillment and revenue recognition

Establish and maintain governance frameworks for Quote to Cash systems

Manage relationships with CPQ and related technology vendors

Ensure data integrity across the quoting ecosystem

Qualification

CPQ expertiseSalesforce integrationQuote-to-Cash solutionsTransformation leadershipAgile/Scrum methodologiesData managementGovernance & complianceProject managementStakeholder engagementProcess optimizationVendor managementTeam leadership

Required

Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field

10+ years of experience in enterprise B2B SaaS Quote-to-Cash solutions, with at least 3 years in a leadership role managing technical teams

Expert-level knowledge of CPQ systems, with a strong preference for Zuora CPQ experience

Experience with complex subscription management, product-led growth, and usage-based pricing models

5+ years of hands-on Salesforce experience, including Sales Cloud, Experience Cloud, and platform development

Proven track record leading digital transformation initiatives in the Quoting and Contracting domains with demonstrable business impact

Deep understanding of Quote to Cash business processes, including opportunity management, configure-price-quote, contract management, order management, billing, and revenue recognition standards

Experience with integration technologies (APIs, middleware, ETL) and enterprise architecture frameworks

Strong project management skills with experience in Agile/Scrum methodologies

Experience with related systems such as Zuora Billing, NetSuite, or similar ERP/billing platforms

Demonstrated ability to manage competing priorities in a high-growth environment

Experience working in fully remote, asynchronous environments with strong documentation practices