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Sierra Space · 1 month ago

IT Systems Engineer, Operations

Centennial, CO (Arapahoe 2) - CO_ARA

Full-time

Onsite

New Grad, Entry Level

$67K/yr - $93K/yr

0+ years exp

Sierra Space is an industry-leading space and defense technology company focused on advancing space-based technology. The IT Systems Engineer I role is designed for individuals looking to develop their skills in IT systems, involving the design, deployment, and maintenance of IT infrastructure while providing technical support to end-users and ensuring system security.

Advanced MaterialsAerospaceIndustrial ManufacturingSpace TravelTransportation

Responsibilities

Design, deploy, and maintain IT infrastructure, including servers, storage, networking equipment, and cloud-based solutions

Monitor system performance and troubleshoot issues to ensure optimal operation

Assist in the implementation of IT security measures to protect data and systems

Provide technical support and assistance to end-users to resolve hardware and software issues

Collaborate with team members to develop and implement IT policies and procedures

Maintain documentation of IT systems, configurations, and procedures

Participate in the evaluation and selection of new technologies and tools to improve IT infrastructure

Perform routine maintenance tasks such as software updates, backups, and system monitoring

Assist in the management of user accounts, permissions, and access controls

Support disaster recovery planning and execution to ensure the resilience and continuity of IT operations

Qualification

IT infrastructure designIT security principlesTechnical supportNetworking conceptsOperating systemsAnalytical skillsCustomer supportSystem administrationConfiguration managementScripting languagesAutomation toolsITIL knowledgeA/V technologiesInventory managementCompTIA certificationsInterpersonal skillsCommunication skillsLearning ability

Required

Requires bachelor's degree in a related field (or equivalent work experience in lieu of degree)

Typically entry-level 0 - 2 years of experience

Basic understanding of computer hardware and software

Familiarity with operating systems, such as Windows, Linux, or macOS

Ability to troubleshoot common technical issues

Basic knowledge of networking concepts

Understanding of IT security principles

Strong interpersonal and communication skills, ability to explain simple procedures in writing or verbally; good phone skills

Strong ability to learn; ability to follow instructions well; strong analytical skills

Ability to identify/locate shared resources and perform simple tasks (e.g., manipulate jobs in a print queue, figure out why a network file system isn't available)

Previous experience in customer support, computer operations, system administration, or another related area

Interest in structured approaches to system configuration management

Strong intellectual curiosity, motivation to advance in the profession

Preferred

Experience with inventory management platforms like Jira Asset Management, JSM, SCCM, or Intune

Strong analytical skills with experience in creating reports using tools like Excel

Knowledge of scripting languages, such as PowerShell, Bash, or Python

Knowledge of A/V technologies and best practices for deployment and maintenance

Experience with automation tools for streamlining IT and inventory workflows

Experience with IT service management frameworks, such as ITIL

Certification in relevant areas, such as CompTIA A+, Network+, or Security

Company

Sierra Space

Sierra Space is a commercial space company that specializes in the development of advanced space technologies and solutions. It is a sub-organization of Sierra Nevada Corporation.

Founded in 2021

Louisville, Colorado, USA

1001-5000 employees