Charter College · 1 month ago
Financial Aid Advisor - Full Time
Pasco, WA
Full-time
Onsite
Entry, Mid Level
$21/hr - $23/hr
2+ years expCharter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. The Financial Aid Advisor will work closely with the Admissions team to explain funding sources available to students and ensure necessary documentation is complete for financial aid processing.
Higher Education
Responsibilities
Meet with students through video, face-to-face, or by phone to explain all available funding programs and requirements and present funding eligibility for Federal Title IV funds and alternative resources
Screen students for various funding types, assisting the student with securing all available resources
Collect all required documentation to complete initial financial aid process with student and assist in securing adequate funding sources to cover all educational expenses
Provide entrance counseling to students to encourage responsible debt management and ensure regulatory compliance
Review Charter College Credit with student, ensuring student is knowledgeable about payments
Adhere to regulations as set forth by governing agencies and institutional policies
Collect and process necessary paperwork required for the Student Finance Department to approve the plan and package students
Meet or exceed established deadlines for submission of all collected paperwork to the Student Finance Department
Ensures timely addition of all activities in CampusNexus, including updating notes as needed for each student
Guide students to the appropriate department when issues such as dropping courses or withdrawing from the College arise
Assist with VA certification and audits when required
Document all activities in CampusNexus in a timely manner
Provide outstanding customer service to students, ensuring the student is comfortable with their financial aid plan
Provide outstanding customer service to other team members and departments
Other duties as assigned
Qualification
Required
All Federal Student Loans must not be in default in order to gain access to the National Student Loan Data System (NSLDS)
Continued employment is contingent on Federal Student Loans being in good standing while employed
Customer service experience required
Detail oriented and well-organized
Positive attitude
Ability to work in a fast-paced environment
Required to be a punctual, responsible, ethical team player, capable of working independently
Varied shifts Monday - Thursday 8:00AM-8:00PM, Friday 8:00AM-5:00PM and/or Saturday 8:00 AM – 5:00 PM as needed to support Admissions
Occasional overnight travel may be required
Customer service: 2 years (Required)
Microsoft Office: 2 years (Required)
College Financial Aid Advisor: 1 year (Required)
Ability To Relocate: Pasco, WA 99301: Relocate before starting work (Required)
Preferred
Associates degree preferred
Strong interpersonal, communication, and computer skills preferred
Proficient computer skills in Word, Excel, database software, and use of Internet
Working knowledge of sales center techniques, technologies, tools, and resources
Benefits
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Company
Charter College
Charter College is a school in Lancaster.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Melissa Soderberg
Chief Operations Officer
Recent News
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