Payment Operations Manager jobs in United States
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Growe ยท 1 month ago

Payment Operations Manager

positionEurope
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Growe is a company that values teamwork and adaptability, and they are seeking a Payment Operations Manager. The role involves ensuring the proper functioning of payment methods, monitoring acceptance rates, and collaborating with teams to enhance reporting and user experience.

Management Consulting

Responsibilities

Ensure proper functioning of payment methods and escalate issues when needed
Monitor acceptance rates and decide which payment methods to enable/disable and how to distribute volumes
Maintain sufficient balances for withdrawals and top-ups, and analyze the cost efficiency of each method
Develop contingency and emergency plans
Create monitoring guidelines and procedures for support teams
Provide regular payment activity reports
Assist with integrating new payment providers/methods
Suggest improvements to payment flows and user experience
Handle requests from customer support
Test new payment method integrations and deployments
Collaborate with BI to enhance reporting and track key business metrics

Qualification

Online payments managementPayment systems knowledgeAdvanced ExcelTechnical integrationsEnglish proficiencyAttention to detailsMultitaskingCommunication skillsDecision making

Required

2+ years as a billing/payments manager/specialist in online payments
Confident in dealing with numbers and processing of financial/transactional information
Advanced Excel and other MS Office software user
Good understanding of online payments technical integrations, funnels, flows
Experience in written and oral communication with foreign customers or partners
Deep understanding of payment and transactional systems and services
Upper-Intermediate English proficiency
Attention to details and multitasking
Quick tasks execution
High level of communication skills
Ability to make decisions on disabling/enabling methods independently

Preferred

iGaming industry experience

Company

Growe

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Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale.
dateFounded in 2019
location
Warsaw , PL
people-size501-1000 employees
web-link
https://growe.com/

Funding

Current Stage
Late Stage
Company data provided by crunchbase