IT Services Technician jobs in United States
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Clarity Technology Group, Inc. ยท 3 weeks ago

IT Services Technician

positionSchaumburg, IL
timeFull-time
remoteHybrid
seniorityEntry Level
money$55K/yr - $65K/yr
date1+ years exp

Clarity Technology Group, a Managed Service Provider, is searching for a new IT Services Technician. The role involves providing technical support to end users, configuring systems, and ensuring exceptional customer service.

ConsultingInformation TechnologyNetwork Security
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H1B Sponsor Likelynote

Responsibilities

Provide support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times

Qualification

Technical support experienceMicrosoft technologiesBuilding desktopsActive DirectoryAnalytical thinkingCustomer serviceProblem solvingCollaborative team player

Required

1-2 years of previous technical support experience
Experience with building desktops and troubleshooting hardware issues
Enjoy working as part of a collaborative team and in a fast-paced environment
Analytical thinking, problem solving, and the ability to learn quickly
Ability to work a light, rotating on-call schedule
Technical curiosity!

Preferred

Associate's or Bachelor's degree in an Information Technology related field is preferred
Experience with Active Directory and Group Policy a plus
Ability to travel to head office in Madison, WI on occasion preferred, including one week at the start of the role

Benefits

Health, dental, and vision insurance
A 401(k) plan
Life insurance
Short- and long-term disability coverage

Company

Clarity Technology Group, Inc.

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Since 1999, Clarity Technology Group, Inc.
dateFounded in 1999
location
Madison, New Jersey, USA
people-size11-50 employees
web-link
https://claritytech.com/

H1B Sponsorship

Clarity Technology Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)

Funding

Current Stage
Early Stage

Leadership Team

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Jennifer Endicott
Development Manager / Partner
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Company data provided by crunchbase