SCOPE Eyecare & Healthcare · 1 month ago
US Learning and Development Manager
United States
Full-time
Remote
Mid, Senior LevelScope Eyecare & Healthcare is seeking a Learning and Development Manager for their US team. This remote-based role involves extensive travel across the USA and focuses on designing and delivering training programs that enhance individual and team capabilities within the organization.
Dietary SupplementsHealth CareManufacturingPharmaceutical
Responsibilities
Invests time to understand and stay up to date with the business strategy, priorities and activities of the US sales and functional teams
Participates and actively contributes to Business operations and meetings
Builds rapport and credibility as a trusted and valuable partner in supporting the business goals and works seamlessly with the US leaders to support programmes of change and improvement
Identifies where L&D can contribute to key initiatives and takes accountability for delivering on agreed actions
Works and shares openly with L&D colleagues in Ireland and the UK to understand and improve how L&D can best support the sales and functional teams on a global level
Works with the Commercial department and Sales Managers to support the implementation of a value based selling approach
Designs and delivers training for Managers, Sales and Support Function Teams to embed this value based selling approach
Conducts training needs analysis with sales managers and develops training plans for the team. Agrees how L&D can support individual development goals (i.e. captured in BambooHR) including the priority and focus for in person Development Days and virtual coaching sessions with individuals
In collaboration with the Sales Managers, guide, mentor and coach on a 1:1 basis to improve capabilities within the sales competency framework
In collaboration with Medical and Marketing (primarily), keep our therapy and US product training courses up to date
Design learning sessions to drive aware of market trends, competitor environment and changes to products as they arise
Be the L&D representation on the ‘Go to Market’ team for US specific new product launches
Supports each Manager in undertaking Training Needs Analysis for their teams and consolidate the agreed priorities into Training Plans and Individual Development Goals
Uses various mediums (ILT workshops or training events / in person or virtual, self-directed learning, Mentoring/Coaching, etc) to drive enhanced knowledge and skills based on the needs identified
Designs all training courses in line with Scope’s SOPs and Work Instructions using best practice materials and approaches to training ensuring they are effective
Leverages the expertise within the wider TLD team to design, implement and manage the roll out and recording of training
Configures key metrics within the training courses to assess effectiveness, ideally via business impact and value
Designs and manages a US version of SIP modelled on the programme used in UK and Ireland
Run this programme as needed throughout the calendar year (expect 3-4 annually) to ensure new hires in the US feel welcomed, valued and introduced in a positive way to the Scope culture and ways of working
Collaborate closely with Hiring Managers to ensure new hires are set up for success during their initial 6 to 8-week period by having a comprehensive and effective Induction Plan
Qualification
Required
Bachelor's degree in Science, Technical or Business field is required
A Training, Learning, Development or related qualification or certification is required
Substantial experience of training design and delivery within a B2B sales environment
Experience of using mentoring and coaching techniques to develop sales professionals' capability is required
Excellent verbal, written and presentation skills are required with experience of both in person and virtual training delivery expected
Can demonstrate experience designing and delivering engaging and effective training/learning interventions that deliver learning objectives
Demonstrated ability to understand the science and clinical aspects of a product portfolio as well as the commercial considerations
Excellent planning and organisation skills with an ability to manage a varied workload
A real team player who will relate well to colleagues and will seize the opportunity to develop good relationships with them
Proven ability to work cross functionally, challenge respectfully and influence change
Initiative – able to operate with minimal supervision knowing when to consult / inform
A good sense of humour and a bright, enthusiastic personality
Willingness to travel extensively in the US (50%) and internationally (2-3 times per year)
The person will need to be located within 1 to 1.5 hours drive from a well-connected airport
Preferred
A Coaching or Facilitation qualification is desirable
Pharmaceutical or medical devices industry experience is desirable
Experience leading a team of sales professionals is desirable
Experience operating within a sales competency framework is desirable
Facilitation skills would be advantageous
An Instructional Design qualification is advantageous
Company
SCOPE Eyecare & Healthcare
SCOPE is a Healthcare & Pharmaceuticals company with locations in Ireland, UK and USA that is dedicated to providing Healthcare Professionals & patients with high quality, effective and innovative products.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kara Chan, MA, SHRM-CP
HR Business Partner (US)
Company data provided by crunchbase