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EMS Solutions · 1 month ago

Software Account Manager

Austell, GA

Full-time

Onsite

Entry, Mid Level

$65K/yr - $65K/yr

2+ years exp

EMS Technology Solutions, LLC is a growing company providing Software as a Service to First Responders. They are seeking an Account Manager to build relationships and grow existing clients, focusing on understanding their needs and identifying opportunities for additional services.

Electrical DistributionElectronicsManufacturing

Responsibilities

Develop and nurture relationships through outstanding customer service with multiple client stakeholders in your territory to facilitate long-term relationships with clients

Demonstrate a full understanding of the Operative IQ solutions and products

Deliver software product demonstrations through Microsoft Teams webinars and occasional onsite client presentations

Collaborate with New Account Executives in later stages of the sales cycle for prospective clients

Coordinate prospect and sales activities with distribution partners representing accounts within the territory

Achieve performance objectives, sales forecasts, and territory budget

Work with team members on methods to better serve our clients as well as improvements to our software services to meet client needs and use cases

Represent the company and Operative IQ brand at industry trade shows

Collaborate with the Training team to ensure the successful implementation of solutions

Document account management activities in our Salesforce CRM tool

Be a positive, productive member of the sales team and overall company

Up to 25% travel within the assigned territory which could include both domestic and international locations

Be a positive, productive member of the sales team and overall company

Qualification

Software Sales experienceOperative IQ knowledgeSalesforce CRM experienceMicrosoft Teams proficiencyFirst Responder industry knowledgeSkilled presenterExemplary follow up skillsCommunication skillsTeam collaboration