JLL · 2 months ago
Concierge Part Time
JLL empowers you to shape a brighter way. As a Concierge, you will provide outstanding service for a retail center, ensuring an exceptional experience for guests while utilizing your knowledge of local attractions and services.
CommercialReal Estate
Responsibilities
Upholds helpful, friendly, and professional service standard at all times
Directs guests efficiently to retailers, dining, lodging and attractions
Effectively pairs services to guests’ needs
Utilizes an “above and beyond” approach to assisting guests
Supports all property programs and initiatives enthusiastically
Assists with keeping Guest Services Desk stocked with information including local maps, brochures and event literature
Builds and maintains relationships through networking with retailers
Meets or exceeds given goals for gift card sales
Takes a proactive approach to understand trends, citywide events and hot spots to easily
Qualification
Required
Excellent communication skills including verbal and written
Excellent problem solving skills
Is comfortable approaching guests
Knowledgeable on Microsoft Office, Google Docs, digital technology
Ability to complete multiple tasks while maintaining a pleasant and professional demeanor
Ability to listen and react quickly to guests' and retailers' requests in a genuine manner
Ability to prioritize tasks under pressure
Ability to work with varied personalities and temperaments
Self-motivated and action-oriented team player
Team player
Takes pride and ownership in the position and property
Strong knowledge of New York City's entertainment, dining and cultural venues, and commitment to keeping that knowledge up-to-date
2+ years previous experience in hospitality, customer service or high-end retail
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
H1B Sponsorship
JLL has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (47)
2023 (60)
2022 (68)
2021 (39)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase