SERVPRO of Palo Alto · 1 month ago
Restoration Project Manager
Milpitas, CA
Full-time
Onsite
Mid Level
3+ years expSERVPRO of Palo Alto is hiring a Restoration Project Manager to oversee all aspects of assigned restoration projects and crews. This front-line management position leads their team to operational excellence, ensuring customer satisfaction and effective project management.
Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Qualification
Required
Valid driver's license
High school diploma/GED
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Preferred
Associate degree or Bachelor's degree preferred
IICRC certification a preferred
Benefits
Company car
Competitive salary
Dental insurance
Health insurance
Paid time off
Signing bonus
Vision insurance
First-class compensation
Superior benefits
Career progression
Professional development
Company
SERVPRO of Palo Alto
Here to Help® 24/7 Cleaning. Restoration. Construction. Faster to any size disaster™
Milpitas, California, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase