Apple · 1 month ago
AppleCare Data Scientist
Sunnyvale, California, United States
Full-time
Onsite
Senior Level
$172K/yr - $259K/yr
7+ years expApple is a company that revolutionizes entire industries through innovation and diversity. As a Data Scientist in the AppleCare Business Insights, Operations, and Systems team, you will transform complex data into actionable insights to enhance customer experience and operational excellence.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
You will work across the data lifecycle—from modeling and extraction to visualization and storytelling—partnering closely with cross-functional teams to deliver scalable, high-impact insights that uphold Apple’s standards of accuracy, usability, and security
Design and implement advanced analytical models and pipelines using SQL and R/Python
Develop and optimize data extraction and transformation processes to improve accessibility and performance
Ensure adherence to data quality, governance, and security protocols
Build intuitive visualizations and dashboards to communicate insights effectively to technical and business audiences
Document methodologies and share analytical best practices to strengthen data culture across teams
Collaborate with data scientists, product managers, and leadership to shape the future of analytics platforms within AppleCare
Lead end-to-end analytics initiatives, from scoping and exploration to analysis, interpretation, and executive presentations
Qualification
Required
7+ years of applied experience in data science, business analytics, or business intelligence roles
Strong proficiency in SQL and R/Python (pandas, NumPy, scikit-learn)
Experience with data modeling, transformation, and analytics frameworks such as Snowflake
Skilled in building data visualizations using Tableau, and presenting insights to diverse audiences
Strong foundation in statistical analysis, including hypothesis testing and confidence intervals
Experience delivering end-to-end analytical projects, from scoping to presentation
Excellent communication and collaboration skills, including translating data insights for business stakeholders
Bachelor's degree in a quantitative or technical discipline
Preferred
Hands-on experience with Snowpark, PySpark, and streaming/interactive visualization tools such as Streamlit or Plotly
Background in SMB, product, or service analytics, including service performance, warranty trends, and support operations
Applied experience with software engineering workflows, including Git, CI/CD, and producing maintainable, well-documented code
Experience developing custom Tableau extensions or deploying LLM-powered analytics systems
Strong experience in storytelling with data, translating complex analyses into actionable recommendations for leadership
Familiarity with large-scale data platforms and scalable analytical pipelines
Master's degree in a quantitative or technical discipline
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase