Justworks · 1 month ago
Payroll Implementation Specialist
Justworks is a company that provides support to businesses by solving HR issues and enabling them to focus on their core operations. The Payroll Implementation Specialist plays a critical role in ensuring that new clients transition seamlessly onto the payroll platform, collaborating across various teams to deliver a smooth onboarding experience.
Bookkeeping and PayrollComplianceEmployee BenefitsHealth InsurancePayments
Responsibilities
Fully review client information for completeness in advance of onboarding
Set up Justworks Payroll clients in our payroll system, ensuring that all earnings, deductions, and taxes are configured accurately
Load prior payroll history and reconcile data to previously filed tax returns to ensure accuracy
Conduct parallel payroll processes and troubleshoot discrepancies prior to client go-live
Provide clear, proactive communication with clients and internal partners throughout the implementation process
Manage onboarding timelines and meet predetermined SLAs based on client size and complexity
Identify and escalate potential issues early to minimize risks to implementation timelines
Document and maintain standard operating procedures to ensure consistent execution and scalable workflows
Contribute to continuous improvement initiatives by identifying opportunities to automate, streamline, or enhance the implementation process
Perform other duties as needed or assigned
Qualification
Required
Minimum 2–3 years of payroll implementation experience with a payroll provider
Strong research and analytical skills with the ability to adapt to varying client payroll structures
Excellent written and verbal communication skills with strong attention to detail
Demonstrated ownership, accountability, and initiative in managing multiple projects or clients
Proven ability to identify and resolve complex payroll or tax issues with accuracy and efficiency
Aptitude for learning new systems and explaining complex topics in a clear, customer-friendly manner
Commitment to continuous improvement and innovation in processes, tools, or customer experience
Benefits
Great benefits
Wellness program offerings
Company retreats
Company
Justworks
Justworks is a cloud-based HR and payroll platform that helps small and mid-sized companies manage payroll, benefits, compliance, and HR.
Funding
Current Stage
Late StageTotal Funding
$159.84MKey Investors
FirstMarkRedpointBain Capital Ventures
2023-11-01Series Unknown· $16.84M
2020-01-28Series E· $50M
2018-03-06Series D· $40M
Leadership Team
Recent News
Index Ventures
2025-12-29
2025-11-23
2025-10-30
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