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Pella Windows & Doors of Montana · 1 month ago

Multilingual Employee Relations Specialist - Gettysburg, PA (2nd Shift)

Gettysburg, PA

Full-time

Onsite

Senior Level

Pella Windows & Doors of Montana is seeking a Multilingual Employee Relations Specialist. This role focuses on enhancing team member experiences and retention by addressing workplace concerns, providing guidance to People Leaders, and proactively managing Employee Relations issues.

Building Materials

Responsibilities

Act as a consultant for managers on issues related to team member performance, conflict resolution, and problem solving related to the management of team members

Follow a fair and objective process appropriate for team member concerns including fact-finding and ensuring adherence to employee relations policies and practices. Conduct investigations per Company process

Provide specialist level support, thought partnership, guidance, and coaching to all levels of People Leaders

Follow expected documentation techniques and ensure maintenance of accurate, confidential records regarding all reported matters and fact-finding documentation

Maintain the highest level of integrity and confidentiality when managing employee relations issues and managing reported matters

Stay attuned to organizational and operational changes across the company to identify potential employee relations risks and raise awareness with manager

Provide guidance and assistance with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions and performance improvement plans

Responds to and represents the Company as needed for unemployment claims

Depending on work location, may fulfill other HR responsibilities onsite

Review and process religious accommodation requests

Provide guidance to local leadership on workplace threats and emergencies (violence, reasonable suspicion testing, conflicts, substance abuse, etc.)

Qualification

Employee RelationsConflict ResolutionCoachingPolicy DraftingDocumentation Techniques

Required

Ability to read and interpret documents such as policies, safety rules, operating instructions, and procedure manuals

Ability to write performance or disciplinary documents and correspondence

Ability to navigate ER issues, consult with appropriate parties, and arrive at decisions or resolutions that are legal, fair, and appropriate for the Company's culture

Extensive ER experience and proven record of exercising independent seasoned judgement

Ability to coach and mentor others on the ER team with less expertise

Ability to advise or handle escalated ER issues

Ability to draft and/or revise policies and procedures in partnership with legal and HR leadership