Esri · 2 days ago
Site Reliability Engineer II - Real-Time and Big Data
Esri is a company that delivers innovative GIS solutions, and they are seeking a Site Reliability Engineer II to work on real-time and big data SaaS capabilities. The role involves collaborating with a team to manage and enhance cloud-based services, ensuring operational excellence and automation of processes.
3D TechnologyAnalyticsBig DataCivicTechData VisualizationInternet of ThingsMapping ServicesRemote SensingSoftware
Responsibilities
Collaborate with a team of SRE engineers to operate SaaS capabilities across multiple regions on the cloud platform
Design, implement, configure, and utilize monitoring systems to monitor the health of SaaS products
Manage infrastructure used for ArcGIS Velocity and ArcGIS Workflow Manager, respond to alerts, and troubleshoot problems to resolution
Develop, implement, and maintain automation solutions for repetitive operational tasks, such as deployment pipelines, incident resolution, and scaling processes
Design and implement the deployment and upgrade containerized micro-service components that, when combined, power Esri’s SaaS offerings
Create and automate Git workflows to simplify code integration, testing, and infrastructure deployments
Participate in technical spike efforts, bringing new innovative ideas to future versions of our software
Troubleshoot the system incidents and provide root cause analysis reports
Provide rotational on-call technical support
Qualification
Required
2+ years of experience managing Kubernetes (EKS), logging and monitoring (ELK, Prometheus), and container technologies (Docker, ECS)
Proficient in using Terraform for automating infrastructure provisioning and management
Ability to design and automate Git workflows for streamlined code integration, testing, and infrastructure deployment
Ability to write scripts to deploy infrastructure and/or applications (Bash, Python, Terraform)
High level of understanding and experience with cloud computing platforms (AWS)
Strong knowledge of Linux Operating system administration, including troubleshooting, performance tuning, and shell scripting
Proficient in cloud networking, including VPCs, subnets, security groups, and VPNs in platforms like AWS
Skilled in identifying and resolving system and application issues through effective troubleshooting and root cause analysis
Working knowledge of a source control and issue management system, preferably GitHub
Working knowledge of authoring, deploying, and troubleshooting Java applications on AWS Lambda
Bachelor's in computer science, computer engineering, GIS, or information systems
Preferred
5+ years of experience designing, administering, and/or maintaining cloud environments, such as AWS, supporting 24×7 high-availability production environments
Interest in working with GitOps principles to automate the deployment of applications on Kubernetes clusters
Certifications: AWS Certified Solution Architect Associate, CKA/CKAD or similar
Experience managing OpenSearch (datastore or logstore), and Kafka for managing distributed data streams and ensuring high availability in large-scale systems
Ability to work with continuous integration and delivery best practices
Knowledge of operating resilient, highly available, scalable, and performance SaaS capabilities
Knowledge of Esri ArcGIS or other web mapping technologies
Master's in computer science, computer engineering, GIS, or information systems
Benefits
Medical
Dental
Vision
Basic and supplemental life insurance for employees (and their families)
401(k) and profit-sharing programs
Minimum accrual of 80 hours of vacation leave
Twelve paid holidays throughout the calendar year
Opportunities for personal and professional growth
Company
Esri
Esri is a software company that devolops geographic information system software, location intelligence, and mapping.
H1B Sponsorship
Esri has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (5)
Funding
Current Stage
Late StageRecent News
Business Wire
2025-12-16
2025-11-28
Company data provided by crunchbase