Pilot.com · 1 month ago
Associate, Financial Operations
United States
Full-time
Remote
Entry Level
$53K/yr - $90K/yr
1+ years expPilot is a modern financial operations company that supports startup founders and business owners by solving operational challenges. As an Associate on the Financial Operations team, you will be responsible for executing daily operational tasks and providing world-class support in various operational areas.
AccountingArtificial Intelligence (AI)Bookkeeping and PayrollFinancial ServicesFinTechProfessional ServicesSoftware
Responsibilities
Partner with senior team members to help our clients:
Execute day-to-day operational tasks for our clients including payroll processing, benefits administration, AP/AR workflows, and equity grant tracking
Apply operational best practices and support implementation of systems like Gusto, Rippling, Deel, Carta, and Bill.com
Communicate with clients regularly to provide updates and address their operational needs
Be part of the world's preeminent operational services tech-enabled firm - a trusted partner for our clients on their most important operational decisions
Conduct research on operational tools and best practices required for customer service delivery
Keep operational projects on track with ongoing monitoring and status updates
Support successful compliance requirements by tracking deadlines and ensuring timely completion
In partnership with the team and cross-functional partners, you will also:
Execute the strategies to address areas of opportunity within Pilot Financial Operations
Implement improvements in operational and business KPIs for Financial Operations
Recommend and drive process improvements to maximize accuracy and efficiency within our offering
Qualification
Required
1-2 years of relevant operational experience; previous experience in back-office operations, startup operations, or a fast-growing company environment is a plus
Advanced Excel skills with the ability to swiftly and effectively translate ambiguity into succinct outputs
Highly detail-oriented with the ability to consume and process large amounts of operational information
Excellent verbal and written communication skills
High attention to detail and ability to deliver accurate, high-quality outputs with minimal revisions
Highly entrepreneurial and able to thrive in an ambiguous, fast-paced, and cross-functional environment
Systematic thinker and able to carry out rigorous problem-solving as a self-starter
A proven ability to build strong collaborative working relationships with the immediate team
Preferred
Experience with operational tools such as Gusto, Rippling, Bill.com, or similar platforms preferred
Notion experience a plus
Benefits
Flexible vacation/time-off policy
All federal holidays are observed
Competitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and Rightway
Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks
401(k) plan
Company
Pilot.com
Pilot provides the most reliable accounting, CFO, and tax services for startups and small businesses.
201-500 employees
H1B Sponsorship
Pilot.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (18)
2023 (21)
2022 (31)
2021 (11)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$172.1MKey Investors
Akkadian VenturesIndex Ventures
2022-01-01Series Unknown
2021-06-01Secondary Market
2021-01-26Series C· $110.5M
Leadership Team
Jessica McKellar
Founder and CEO
Recent News
2025-12-18
SV Angel
2025-12-01
Company data provided by crunchbase