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JPMorganChase · 2 days ago

Digital Experience/Behavioral Analytics (Tagging)- Senior Associate

New York, NY

Full-time

Onsite

Senior Level

$104K/yr - $165K/yr

5+ years exp

JPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Associate in Digital Experience/Behavioral Analytics, you will play a key role in ensuring accurate data collection and analytics to enhance customer experiences and drive business decisions.

Asset ManagementBankingFinancial Services

Growth Opportunities

No H1B

Responsibilities

Drive analytics data collection and measurement efforts by partnering with stakeholders

Translate business objectives into feature measurement specifications with detailed acceptance criteria

Collaborate with web and mobile behavioral analysis teams to transform event data into valuable data sets

Review development specifications and resolve tagging or analytics gaps within digital channels

Provide guidance in defining behavioral success metrics, key performance indicators, and product engagement metrics

Prioritize data collection enhancements and defects to ensure timely delivery of initiatives

Validate resolutions and maintain data integrity within reporting platforms

Document data collection standards for new development efforts and site functions

Provide consistent updates on progress, issues, risks, and concerns to digital analytics management

Troubleshoot data requests and configure changes to support business needs

Maintain strong partnerships with business solution analysts and technical project teams

Qualification

Behavioral analyticsAdobe AnalyticsGoogle 360SQLPythonTag managementAgile environmentBusiness analysisClient partnershipProject managementCritical thinkingCommunication skills

Required

Minimum 5 years of business analysis experience

Experience with behavioral or click-stream data using analytics platforms such as Adobe Analytics or Google 360

Experience validating analytics tags on web and mobile platforms

At least 1 year working in an agile environment

Experience working with web and native mobile app data

Experience managing web analytics or tag management projects

Experience with query languages such as SQL or Python

Strong knowledge of business analysis tools and practices

Excellent communication, project management, and client partnership skills

Proven critical and strategic thinking abilities

Ability to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision

Preferred

Experience in a financial services environment

Benefits

Comprehensive health care coverage

On-site health and wellness centers

A retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Company

JPMorganChase

Glassdoor4.0

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

Founded in 2000

New York, New York, USA

10001+ employees