Chartwells Higher Education Dining Services · 1 month ago
MGR, HUMAN RESOURCES - MIAMI UNIVERSITY, OXFORD, OH
Chartwells Higher Education is a company that re-invents the on-campus dining experience at over 300 colleges and universities. They are seeking an HR Manager at Miami University of Ohio to handle complex HR issues and administration for a high volume Food & Beverage account, focusing on recruitment, employee relations, and compliance.
Food & Beverages
Responsibilities
Works with management teams to drive employee engagement in association with client goals
Helps drive participation in corporate engagement survey, action planning and improvement in engagement year over year
Suggests and facilitates strategies that drive engagement and client satisfaction
Ensures onboarding practices are helping associates performance and retention
Drives retention through good Employee relations practices and employee engagement
Recruits and onboards frontline hires utilizing onboarding and payroll systems
Accesses current recruitment processes and makes recommendations for improvement as it relates to sourcing, screening, interviewing, pre-employment process and hiring
Ensures compliance with the Compass National Recruiting Center (CNRC) and works with CNRC to improve all recruiting areas were needed
Ensure company background check protocols are followed and works with recruiting teams on exceptions and escalations
Liaison with managers and the Human Resources Service Center (HRSC)
Helps establish best practices and drives consistency in employee relations issues, including term Manage and insure employee retention strategies are in place and properly executed
Supports EEOC and law suit claims documentation and delivers training where needed on Performance Management/employee relations concerns/needs
Advise managers on employment policies, procedures and appropriate practices
Manages employee relations to include working with employees to resolve sensitive or difficult work-related problems, investigation, employee coaching and performance issues
Ensures all necessary hiring and termination paperwork is in place and filed in secured environment
Assist locations in advising on employee file maintenance to ensure they are in compliance with all state and federal laws
Ensure I-9 Compliance
Ensure Wage and Hour compliance
Safety, Worker’s Compensation, and Leave of Absence
Assist with Healthcare safety program and worker’s compensation program
Serves as the leave of absence liaison between employee and LOA department to ensure compliance with all policies and guidelines
Qualification
Preferred
Bachelors Degree in Human resources, Business Management, Hospitality Management, or related degree
5+ years experience in HR Management
Previous Food & Beverage operations experience a plus
Strong organizational and computer skills
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Company
Chartwells Higher Education Dining Services
As the recognized leader in the higher education contract foodservice market, and an operating sector of Compass Group North America, Chartwells Higher Education Dining Services partners with over 320 colleges and universities of all sizes across the United States.
Funding
Current Stage
Late StageLeadership Team
Recent News
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