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Empire Justice Center · 1 month ago

Crime Victims Legal Network Program and Marketing Manager

Rochester, NY

Full-time

Hybrid

Mid, Senior Level

$48K/yr - $64K/yr

5+ years exp

Empire Justice Center is a diverse and respected statewide legal services organization seeking a Program & Marketing Manager for their Crime Victims Legal Network. This role is responsible for leading marketing efforts, managing the program’s website, and supporting overall program operations to enhance visibility and impact.

LegalNon ProfitTraining

Growth Opportunities

Responsibilities

Travel to and work in the Rochester Telesca Center office is required as needed to meet client and organizational needs

Attend meetings and participate as needed to be an integral part of Empire Justice Center’s Crime Victims Legal Network (CVLN) team

Responsible for all marketing, promotion, and public relations activities related to the CVLN project, in consultation with the Project Leader

Responsible for CVLN’s social media (Facebook and Twitter)

Provide administrative and technology support to the Project Leader and CVLN Attorneys

Develop reports, e-newsletters, broadcast emails, and other means to formally communicate with program partners, Network Partners, Advisory Committee, and Empire Justice Center staff

With the project team, coordinate and host various trainings, including handling all technological aspects of hosting a webinar from setting up registration to running the webinar and providing post-webinar reports

Develop, update, and maintain systems and processes to coordinate and track our work

Collect data and complete quarterly reports to funders

Work closely with internal team and grant partners to maintain and improve the NY Crime Victims Legal Help website’s design, functionality, user experience, content, SEO, traffic, and engagement

Assist in the management of CVLN’s website's content, including editing existing content, reviewing, and formatting submitted content

Manage membership and access to the member-only section of the site

Monitor overall website health, including broken links, and website performance and usage

Oversee the migration of the NY Crime Victims Legal Help website to a new platform

Coordinate with the technology vendor to troubleshoot issues, track open tickets, and ensure timely resolution

Travel to fulfill grant obligations as necessary

Must demonstrate a high level of comfort and commitment to working with people from marginalized communities

Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management

Please note that all positions will supervise other practice group members if needed

Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization

Other duties as assigned by your supervisor and/or to meet the organization’s needs

Qualification

MarketingWebsite managementSocial media proficiencyCommunicationsMicrosoft Office SuiteGraphic design platformsWeb-based training applicationsMarginalized communitiesCommunication skillsOrganizational abilitiesAttention to detailCollaboration skillsTime management

Required

A minimum of 5 years of relevant experience

Ability to produce high-quality written material and meet tight deadlines

Proficiency in the use of Microsoft Office Suite (Outlook, Word, Excel, SharePoint, PowerPoint), and ability to learn other applications quickly

Strong proficiency with web-based training applications, such as Zoom

Practice effective time management and demonstrate an ability to meet deadlines

Must demonstrate strong communication skills, including proficiency in technology that facilitates the delivery of communication, documents, and other materials

Must demonstrate excellent skills in document and form creation, report writing, pulling reports, and word processing

Strong proficiency with social media platforms, such as Facebook, Twitter, LinkedIn, and Bluesky

Excellent grammar, spelling, and punctuation skills

Experience working collaboratively and effectively with other team members

Must have the ability to work independently and effectively in a fast-paced, dynamic organization and have a hybrid capacity

Strong proficiency with graphic design platforms, such as Canva

Excellent written and verbal communication skills

Strong organizational and multitasking abilities, with the capacity to manage priorities effectively

Experience with website management

Demonstrate a keen attention to detail and a high level of accuracy

Experience in and commitment to working with marginalized communities