Berkshire Health Systems ยท 1 month ago
Hyperbaric Clinical Support Representative
Great Barrington, MA
Full-time
Onsite
Entry Level
1+ years expBerkshire Health Systems is a healthcare provider, and they are seeking a Hyperbaric Clinical Support Representative. This role involves managing front office operations, ensuring efficient patient check-in processes, and collaborating with clinical staff to maintain quality patient care.
Health CareInformation Technology
Responsibilities
The Customer Service Representative is responsible for the day-to-day operations of the front office area which include, but are not limited to: completion of patient check in/arrival process, telephone support, verification of required items for accurate Meditech registration, arriving patients in Meditech, preparing all documentation prior to patient arrivals and interfacing with clinical staff in providing quality care to patients
The Customer Support Representative will work collaboratively with other members of the team to ensure timely and smooth office flow, always keeping the needs of the patient first
Qualification
Required
One year of experience in a busy physician office or outpatient setting
Experience in handling multiple telephone lines required in a stimulating work environment
Ability to work effectively under pressure and in a fast-paced environment
Excellent clerical/organizational skills required
H.S. diploma or GED required
Medical Terminology required
Ability to work independently with minimal supervision
Preferred
Working knowledge of Meditech computerized scheduling and billing system and Windows based PC applications
Knowledge of outpatient billing and insurance verification
2 years of college or equivalent work experience
Company
Berkshire Health Systems
Berkshire Health Systems is the provider of comprehensive healthcare services.
Founded in 1875Pittsfield, Massachusetts, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ashley Mead
Human Resources Business Partner
Susan Higa
HR Business Partner
Recent News
New England Public Media
2024-05-04
2024-05-04
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