Helm · 1 month ago
National Product and Presentation Trainer
Field
Full-time
Hybrid
Mid LevelHelm is focused on enhancing dealership performance and customer experience across North America. The National Product and Presentation Trainer will develop innovative training programs and deliver training sessions to dealership teams, ensuring they have the necessary skills and knowledge to excel in their roles.
AdvertisingBrand MarketingE-CommerceMarketingRetail Technology
Responsibilities
Create, deliver, and update MVP certification training courses for the Performance Institute
Train and evaluate Internal Dealer Managers (IDMs) on product knowledge, proper process (Menu), objection handling, and presentation delivery
Provide in-dealership training on product knowledge, process, and objection handling
Equip dealership employees with the knowledge, skills, and motivation to perform at the highest level
Deliver engaging training sessions and confidently present to groups
Develop and maintain training materials for internal and external teams
Collaborate with business leaders to assess performance improvement needs
Take a strategic approach to identify organizational skill gaps and design targeted training solutions
Partner with Subject Matter Experts to identify training needs
Deliver training on product knowledge, leadership, sales techniques, and Stellantis tools
Customize curriculum and activities based on program requirements
Perform voice-overs for e-learning and video content
Design and implement new hire schedules and onboarding processes
Maintain a quarterly calendar of training events, including new product introductions and sales skills workshops
Create and manage Performance Institute content
Provide troubleshooting guidance for IDMs and dealership staff
Complete monthly Digital Menu Reimbursement report/certification
Travel approximately two weeks per month to deliver in-person training
Qualification
Required
Proven experience in training, facilitation, or instructional design
Strong presentation and communication skills
Ability to manage multiple priorities and adapt to changing business needs
Comfortable with frequent travel (10–12 business days per month)
Proficiency in virtual training platforms (e.g., Microsoft Teams) and multimedia tools
Preferred
Experience in automotive industry or dealership operations preferred
Company
Helm
Helm is a leading marketing company that provides supply chain services and leading-edge technology solutions.
Founded in 1943
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Diane Biber
Chief Human Resources Officer
Recent News
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