La Jolla Group · 2 days ago
Ecomm Marketplace Specialist
La Jolla Group is a worldwide leader in the action sports apparel business segment. The eCommerce Marketplace Specialist will support daily operations and growth across third-party marketplaces, ensuring product listing accuracy, optimal fulfillment performance, and profitable sales.
ApparelFashionInfrastructureLifestyle
Responsibilities
Manage daily product catalog setup and maintenance across Amazon and other marketplace channels
Monitor and resolve listing errors, suppressed ASINs, and compliance issues
Execute product updates, pricing changes, promotions, and seasonal transitions
Create and manage FBA shipping plans and replenishment schedules to maintain optimal in-stock levels
Coordinate fulfillment processes with DC/3PL to ensure on-time shipping and compliance with SLAs
Monitor inventory health and take corrective action to reduce aged or stranded stock
Implement and optimize product titles, keywords, bullets, and enhanced content following SEO and brand guidelines
Collaborate with Creative to produce and QA imagery, infographics, and A+ content
Track buy-box performance and report unauthorized sellers or MAP violations
Maintain weekly dashboards for KPIs such as GMV, buy-box share, IPI, and fulfillment performance
Analyze SKU-level performance, pricing elasticity, and content effectiveness; recommend actions to drive results
Support business reviews and product launch recaps with clean, insightful reporting
Assist with campaign setup and promotion execution for Amazon Ads, Walmart Connect, and similar platforms
Track ROI and performance of promotional activities, recommending optimization strategies
Ensure compliance with marketplace policies and documentation requirements
Collaborate with Customer Experience to address feedback and enhance product presentation and satisfaction
Qualification
Required
Proficiency in Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, INDEX-MATCH), Shopify Plus, and Marketplace Connect
Familiar with FBA workflows, restock limits, IPI, and fulfillment logistics
Strong ability to interpret eCommerce KPIs (GMV, CVR, ASP, TACoS/ACoS, ODR) and turn insights into action
Clear communicator who works effectively across Planning, Operations, Creative, and Customer Service teams
Skilled at QA, data validation, and maintaining operational accuracy
Bachelor's degree in Business, Marketing, Supply Chain, or a related field (or equivalent experience)
1–3 years in eCommerce marketplace operations
1–3 years of experience managing Amazon Seller Central (FBA/FBM) and at least one additional marketplace (e.g., Walmart, eBay, Etsy, TikTok Shop)
Must be able to see well enough to read reports
Must be able to hear well enough to communicate with customers, vendors and employees
Must be able to stoop or kneel to pick up products
Must be able to lift up to 10 pounds
Must be able to type and use technical sources
Preferred
Looker Studio/Tableau preferred
apparel category experience preferred
Benefits
Awesome discounts on our clothing brands
Early release Fridays (2:00pm)
Occasional employer provided lunches
Year-round fun events
Full benefits package