Buckland ยท 1 month ago
Customs Account Analyst, Junior
Buckland is a customer-focused company that has been helping companies across the world experience global trade for over 70 years. They are seeking a Junior Customs Account Analyst responsible for processing shipments, reviewing customs documents, and providing exceptional customer service to clients and vendors.
Freight ServiceTransportationWarehousing
Responsibilities
Provide the highest level of customer service to clients, vendors, and service providers by handling queries, responding to calls and questions for internal and external sources
Prepare customs and internal documents accurately with guidance when necessary
Contact clients or other brokers to request additional documents or information if needed
Trace shipments and set up pre-arrivals at Customs
Proper escalation and reporting of any issues or delays to Team Leader
Good written and verbal communication skills
Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook
Demonstrate your meticulous attention to detail by ensuring accuracy and decision making
Driven by results working in a fast-paced environment
Maintain a well-organized calendar to balance meetings, tasks, and future initiatives
Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively
Qualification
Required
High School diploma or equivalent
Minimum 1 year of experience in similar role
Basic MS Office knowledge
Strong attention to detail and ability to handle multiple tasks
Must be legally eligible to work for the Company at all times
Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX
Preferred
Preferred experience with customs brokerage software
Basic knowledge of the LVS program (CND Only)
Customs/Logistics industry related experience preferable
Benefits
Competitive salary, benefits package, and matching retirement plan
A friendly, collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization