Amazon · 2 months ago
Sr. Marketing Product Manager, Zappos (Amazon Fashion)
New York, New York, USA
Full-time
Onsite
Senior Level
$129K/yr - $213K/yr
5+ years expAmazon is seeking a customer obsessed leader to drive their customer strategy at Zappos. This pivotal role will shape how the company understands, engages with, and grows its customer base through data-driven insights and strategic initiatives.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Develop and execute comprehensive customer strategy based on quantitative and qualitative insights
Drive the development and implementation of CRM strategies across all customer touchpoints
Define and execute strategies to increase new customer conversion, second purchase rates, and loyalty program effectiveness
Partner with marketing teams to optimize customer communication strategies across channels (email, push, etc.)
Develop and track key customer metrics and KPIs to measure strategy effectiveness
Build and maintain strong partnerships with cross-functional teams including Marketing, Merchandising, and Technology
Present strategic recommendations to senior leadership based on customer insights and market analysis
Qualification
Required
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience leading go-to-market for consumer software or hardware product launches
Bachelor's degree in business or analytical discipline
Experience communicating and presenting to senior leadership
5-8 years of experience in strategic management consulting, customer strategy, CRM, or related field
Preferred
Experience using any of SQL or other analytical tools for conducting data analysis
Experience with customer segmentation, profiling, and targeting
Experience within e-commerce or Retail fields
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase