Energy Transfer · 1 month ago
Sr Tech - IT Client Technology
Newtown Square, PA
Full-time
Hybrid
Mid, Senior Level
2+ years expEnergy Transfer is a Fortune 50 organization dedicated to responsibly delivering America’s energy. The IT Client Support Technician will provide excellent customer service in both corporate and remote office environments, focusing on on-site and remote support for hardware and software issues.
EnergyOil and GasRenewable Energy
Responsibilities
Provides local and remote assistance to end-users – laptop, desktop, mobile devices and other technology as required
May include some consulting, gathering and analysis of requirements and recommending solutions
Tier 2 support of enterprise clients (desktops and laptops) and client application systems
Primary for scheduling refreshes of equipment, providing life cycle support for the client PCs, configure/support clients and user assistance as needed
Will assist with asset management within the team including requisitioning, managing inventory, assigning equipment, and disposing of assets cost effectively
Documents issues and resolutions within the enterprise ticket tracking system and/or knowledge base
Assists with maintaining corporate client standards and standardized processes, including the installation, maintenance and enhancements for the configuration of existing and proposed systems
Configures and deploys new workstations, printers, and software. Provides onsite support for client printer configurations and other IT related support tasks as needed
Maintains current documentation on end-user computing applications and computer asset inventory
Will be included in the rotations for on-call on a routine basis
Qualification
Required
2+ years of experience
In-depth knowledge of workstation systems, Operating systems, Microsoft Products and Outlook
Familiar with Apple and Android environments for phones and tablets
Can resolve complex problems related to client software and configuration
Customer service skills and professionalism for interacting with users required, as well as the ability to function within and contribute to a strong team environment
Must enjoy assisting customers through issues on the telephone as well as in person
Ability to travel for field location support or other projects
Lifting 50 lbs. occasionally
Benefits
World class compensation
Benefits
401(k) match
Profit sharing
PTO
Company
Energy Transfer
Energy Transfer LP (NYSE: ET) owns and operates one of the largest and most diversified portfolios of energy assets in the United States, with more than 125,000 miles of pipeline and associated energy infrastructure.
10001+ employees
H1B Sponsorship
Energy Transfer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (7)
2022 (3)
2021 (4)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
$17.24BKey Investors
Stephens Group
2025-08-11Post Ipo Debt· $2B
2025-02-18Post Ipo Debt· $3B
2024-08-09Post Ipo Secondary· $611.57M
Leadership Team
T
Thomas Long
Co-Chief Executive Officer
L
Leanne Campbell
Vice President Legal
Recent News
2026-01-06
2025-12-19
2025-12-18
Company data provided by crunchbase