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MAAC · 1 month ago

Developmental Support Services Manager

Vista, CA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $90K/yr

5+ years exp

MAAC is a nonprofit organization focused on maximizing self-sufficiency for families and individuals through high-quality programs. The Developmental Support Services Manager will oversee the implementation of services for children with socio-emotional and developmental needs, ensuring compliance with regulations and providing leadership and support to staff and families.

EducationHealth CareNon ProfitSocialWellness

Responsibilities

Ensures that services to children with special needs and mental health program services are provided to families with children with socio-emotional/developmental needs in accordance with the current Head Start Performance Standards AND any other Federal, State or local regulations that may apply. This includes, but is not limited to, implementation, coordination and evaluations of services and methods for staff and families, and maintenance of a monitoring/documentation system to accurately report services provided, ensuring accurate recordkeeping and reporting of the families and children served

Ensures a high performance, customer service oriented work environment that supports achieving the CDP and MAAC’s mission, strategic plan, goals and objectives; plans, organizes, integrates and evaluates the work of assigned staff; in coordination with staff and other managers develops, implements and monitors work plans to achieve goals and objectives; supervises and participates in developing, implementing and evaluating plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; trains and familiarizes staff to job requirements and expectations; conducts and/or attends internal staff and program meetings as needed

Works and coordinates work within an interdisciplinary team setting with other Service Area Managers, CDP Staff, Partner Staff and/or Consultants using a care and case coordination model that integrates multiple service areas to address identified needs and/or concerns for children; participates in agency-wide and department-level monitoring and targeted training, technical assistance and support activities

In conjunction with other managers and program staff, plans and implements parent education programs regarding identified needs, to include positive parenting practices. Coordinates and approves referrals, conducts observations and home visits to assess child and family needs, and offers case coordination, behavioral strategies, and intervention services as needed; provides early childhood mental health trainings and workshops for parents and staff to promote child and family well-being; attends IEP/IFSP and case coordination meetings with families, program specialists and educational staff

Collaborates with external mental health providers, Local Education Agencies (LEAs) and other agencies that provide services to MAAC CDP children and families; participates in the Special Education Local Plan Area (SELPA) meetings; participates in review/revision of the Part B Interagency Agreement, as necessary, and ensures full program compliance at all times

Collaborates with Part C agencies providing services for children 0-3 years old (California Early Start); participates in review/revision of Memorandum of Understanding (MOU) with Part C providers; coordinates referrals and enrollment of infants/toddlers; participates in the review/revision of the Part C Interagency Agreement between San Diego County Early Start and the San Diego County Early Head Start Programs, as necessary

Supports the eligibility determination for children with an identified disability (i.e. valid IFSP or IEP in place) and works in collaboration with ERSEA manager to ensure service delivery to a minimum of 10% of overall enrollment as outlined in the HSPS

Supports the appropriate placement for all children with identified disability and/or special needs within all program options

Attends meetings, trainings and conferences as needed; establishes relationships and effective referral pathways with community partners, identifying and advocating for child and family needs

Participates in on-going program planning, evaluation, and quality improvement activities

Provides consistent administrative and reflective supervision with staff, utilizing a strengths-based leadership model; provides, ensures, scaffolds, and/or coordinates ongoing individualized staff learning and professional development opportunities; recommends and administers disciplinary action to address performance deficiencies, in accordance with personnel policies; conducts interviews and recommends selections for hire in accordance with MAAC’s human resources operating procedures; reviews and authorizes staff timesheets, leave requests and conducts performance appraisals

Provides technical assistance and direct support services to educational staff regarding children’s behavioral and/or learning challenges; recommends methods of identifying behavioral or learning challenges, promoting positive behavior, and encouraging an optimal learning experience

Coordinates the purchase of adaptive equipment, materials and supplies needed to support full inclusion of children in MAAC’s Child Development Program

Cultural fluency with communities served

Bilingual (English/Spanish) speaking, reading, and writing preferred

Attends management, staff, and program planning meetings; participates in mandatory training sessions

Conducts home visits as required to address the special needs of children and/or family situations and needs

Performs a variety of summer recess activities, including analyzing outcomes to inform planning; update policies, procedures and service area plans and development of staff training plans and activities

May be required to work occasional evenings and weekends as needed

Performs other related duties as assigned

Qualification

Infant-family mental healthEarly childhood educationSupervisionBilingual (English/Spanish)Mental Health resourcesRecord-keeping practicesDatabase managementCommunication skillsTeamworkProblem-solvingLeadership

Required

Bachelor of Science or Bachelor of Arts Degree in Special Education, Health, Early Childhood Education, Mental Health Services, or related field

Experience working with low-income families and children

Experience in personnel management, design and organization

Experience working with Children with disabilities and/or mental health services is required

Five (5) years of increasingly responsible experience performing work in program development, community relations and organization that includes a minimum of three (3) years of successful management and supervisory experience and experience working with preschool children and families from low income and culturally diverse backgrounds

Cultural fluency with communities served

Knowledge of infant-family and early childhood mental health, and early childhood education

Knowledge of Mental Health and Special Education Services resources in San Diego County for children and families

Knowledge of principles and practices of management and supervision (administrative, and reflective)

Knowledge of principles and concepts related to Human Resources and managing staff

Knowledge of standard American English, including proper use of grammar, spelling, punctuation, capitalization and word usage

Knowledge of modern office procedures and practices including proficiency with Microsoft Office, Word, Excel, PowerPoint, and Outlook

Knowledge of record-keeping practices, legal requirements and electronic records storage systems

Knowledge of database management and reporting utilizing software such as Child Plus

Ability to establish and maintain effective working relationships with the community, management, center directors, teachers, staff, parents, consultants, union stewards and representatives of other agencies and others encountered in the course of work

Ability to exercise sound, expert independent judgment and initiative within policy guidelines

Ability to demonstrate positive regard and sensitivity to persons with special needs

Ability to develop and implement new policies, as well as appropriate procedures and controls

Ability to assess user requirements, set priorities and allocate resources to most effectively meet needs in a timely manner

Ability to work with a wide variety of individuals and groups, demonstrate commitment to diversity in the workplace and accessible services, and relate effectively with children, parents, staff, and local services providers

Ability to communicate effectively orally and in writing

Ability to prepare and present reports, training plans and workshops

Ability to prepare clear, concise, comprehensive and well written correspondence, reports, studies and other written materials

Ability to provide leadership, direction, motivation and support to facilities and other staff members

Ability to plan, organize, estimate, coordinate, assign, review and evaluate the work of others

Ability to read, understand and explain policies and procedures

Ability to operate a computer terminal and computer using word processing, spreadsheet, data bases, and other business software

Ability to interpret, apply, explain and reach sound decisions in accordance with MAAC and division policies and procedures and labor contract provisions

Ability to communicate clearly and effectively orally and in writing

Ability to exercise tact and diplomacy in dealing with sensitive and complex issues and situations

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza, pertussis and measles as required by state and federal regulations prior to the first day of employment

Must have and maintain a valid California Driver's License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC's insurance carrier