Grafana Labs · 1 month ago
Senior Solutions Architect | USA PST | Remote
United States
Full-time
Remote
Senior Level
$184K/yr - $221K/yr
5+ years expGrafana Labs is a remote-first, open-source powerhouse with over 20M users globally. They are seeking a Senior Solutions Architect to join their Customer Experience team, focusing on helping customers solve complex problems and drive business outcomes with Grafana's tools.
AnalyticsCloud Data ServicesData VisualizationOpen SourceSoftware
Responsibilities
Effective in working with customers, including business executives, project managers, and IT development staff
Effective in understanding business needs and distilling the information into business and technical requirements
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities
Leads functional workshops with customers, documents requirements, and designs appropriate solutions
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers
Be a strong advocate for adherence to standards and best practices
Stay current on Grafana Labs, observability, and related technologies
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements
Qualification
Required
Located in PST
5+ years of experience working on deployment teams, using project management techniques
Direct experience with o11y
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo)
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members
Kubernetes (kubectl, Helm, Tanka preferred)
Experience with Cloud Platforms - AWS, GCP, Azure
Preferred
Self-starter, adept at picking up new skills and technologies, and eager to break new ground
Vision to help us take our company to the next level
Benefits
Restricted Stock Units (RSUs)
100% Remote, Global Culture
Scaling Organization
Transparent Communication
Innovation-Driven
Open Source Roots
Empowered Teams
Career Growth Pathways
Approachable Leadership
Passionate People
In-Person onboarding
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
Company
Grafana Labs
Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics.
1001-5000 employees
H1B Sponsorship
Grafana Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$805.23MKey Investors
Lightspeed Venture PartnersGIC
2024-08-21Series D· $270M
2024-08-21Secondary Market
2022-04-06Series D· $240M
Leadership Team
Raj Dutt
co-founder/ceo
Anthony Woods
Co-Founder
Recent News
lsvp.com
2025-11-28
Company data provided by crunchbase